WCD010 Electric Indoor Insect Zapper Lamp with Blue UV Light Attractant
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The WCD010 is a ₱1,604 indoor bug zapper lamp with two UV purple lamps, a protective metal mesh and a removable tray for dead insects, sold at VMI Direct.
Where should I use the WCD010 bug zapper?
Use it indoors, such as in a kitchen, store, office or bedroom corner. Hang it with the included chain or set it on a solid surface, away from where people sit and from other bright lights.
How do you clean the WCD010 insect zapper?
Switch it off and unplug it, slide out the bottom tray, empty the insects into the trash, then wash and dry the tray. The outer mesh has a slot design so you can take it apart to clean.
- Waterproof option: Qualitell D1 / D2 / D3
- All mosquito killers: electric insect killers
Product details
About this item
- Efficient bug zapper: Two UV purple lights attract mosquitoes, flies, fruit flies, moths, wasps and other flying insects to a high-voltage grid in the middle of the unit.
- Safety: UV light lures insects without chemicals. An outer metal isolation net helps prevent accidental contact with the grid.
- Violet light: 360nm to 420nm wavelength with dual lamps for double-sided trapping.
- Easy to clean: A removable base plate collects insects, and the outer safety net has a slot design for easy disassembly and cleaning.
- UV purple bulbs: The package includes two extra bulbs for backup.
How it works
The zapper attracts flies, moths, mosquitoes and other flying insects with UV light, and they are zapped by the high-voltage metal grid. A mesh screen helps prevent contact with the grid. As a chemical-free option, it suits homes, shops, offices and other indoor spaces.
How to use
- Hang the insect zapper using the included chain or place it on a solid surface.
- Place the removable, washable plastic tray at the bottom to collect dead insects.
- Turn on the device.
- When the tray is dirty, switch off the device, remove the tray, empty the insects into the trash, wash and dry if necessary, then replace it.
Covered by a 1-year warranty and shipped nationwide across the Philippines.
Frequently asked questions
How strong is the electric grid?
3 to 4 times the voltage of typical exterminator lamps, which is what gives it a more effective immediate kill on contact compared with basic UV-only traps.
Which insects does it actually attract?
Mosquitoes, flies, fruit flies, moths and wasps respond strongly to the dual UV lights. It will not draw mosquitoes as effectively, since they respond more to carbon dioxide and body heat than to UV alone.
Does it need to be plugged in constantly?
Yes, it's mains-powered via its power cord (certified to 2x0.824 standards), so it needs to stay plugged in for continuous operation such as running overnight.
Where should I place it?
Away from seating areas, in a room that is otherwise dark, so the lamp is the brightest point present. Placing it near where people sit draws insects toward them instead.
Is it safe to leave running overnight?
It is designed for unattended overnight use in an empty or low-traffic room. Keep it out of reach of children and pets regardless, since the grid carries a genuine electric charge.
