JAKEMY JM-SK04 Phone Repair Tool Set by VMI Direct
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A powerful suction cup tool for opening iPhone, iPad, Samsung and tablet LCD screens during repair, using a screwed metal loose core design that boosts suction and tensile strength over standard rubber suckers.
Key features
- ABS engineering plastic handle, more durable and resistant to deformation than common plastic handles
- PVC green plastic sucker — energy-efficient, oil and corrosion-resistant, harmless to skin
- Screwed metal loose core boosts suction and tensile force roughly 60% over similar products
- Strong, stable suction that won't slip during use
- Small and portable
Specifications
- Model: JAKEMY JM-SK04
- Material: PVC + ABS
- Package weight: Approx. 39g
- Package size: Approx. 12 x 10 x 3cm
What's in the box
3 x Suction cups
Ships nationwide across the Philippines.
Frequently asked questions
What is included in the JM-SK04 kit?
A set of phone repair tools covering opening and disassembly, complementing a screwdriver set rather than replacing one. Check the specific item list on the listing for exact contents.
Do I still need a screwdriver set alongside this?
Yes. This kit handles opening a glued phone case, but screws underneath still need a driver such as the JM-8101 or JM-8159 to fully disassemble the device.
Will these tools scratch my phone?
They are designed not to, using plastic rather than metal tips to avoid marking housings during disassembly. Work slowly and let the tool follow the seam rather than forcing it.
Is it suitable for tablets as well as phones?
Check the listing for stated compatibility, since opening tool kits vary in whether they are sized for phones only or also cover larger tablet screens.
