JAKEMY JM-OP05 LCD Screen Opening Plier for Smartphones VMI
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A suction-cup LCD screen opening plier for disassembling phone and tablet screens, using multi-angle suction rather than metal prying alone to reduce the risk of cracking a screen during opening.
Specifications
- Model: JAKEMY JM-OP05
- Body material: Environmental protection plastic
- Working part material: PVC plastic
- Handle: Plastic-wrapped with limit-position clamp design
- Suction: Multi-angle PVC suction cup
Why suction over pure prying
Phone and tablet screens are typically glued down, and prying with a bare metal tool risks cracking the glass or damaging the adhesive seal. Suction lifts the screen evenly across a wider area first, reducing the point-pressure that causes cracks compared to prying from one edge.
What's in the box
1 x JAKEMY suction cup LCD screen separator
Ships nationwide across the Philippines.
Frequently asked questions
What is the JM-OP05 used for specifically?
Opening LCD screens on smartphones and tablets, using a plier design rather than a simple pick. The plier grip gives more even, controlled pressure than a single pry tool, which reduces the risk of cracking a screen during removal.
How does it hold onto the screen?
A multiple-angle PVC suction cup, which grips the glass surface so you can lift evenly rather than prying from one edge and risking a crack.
Is it safe to use on glass?
The working parts and body are PVC plastic, chosen to avoid scratching the glass or the frame during opening. That is the reason to use a dedicated tool rather than a flat-head screwdriver.
Does it work on tablets as well as phones?
Yes, it is built for tablets, smartphones and pads generally. Larger screens need more careful, even lifting across the whole edge, which the plier design assists with.
Do I need other tools alongside this?
Once the screen is lifted, you will likely need a spudger such as the JM-OP11 to disconnect ribbon cables and clips inside, and a screwdriver set for any screws underneath.
