DJI Osmo Action 6 Camera 4K HDR 240-min Battery 50GB Storage 20m Waterproof SuperNight Mode Osmo Audio Direct Mic
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The DJI Osmo Action 6 is a rugged action camera built for long shooting days, pairing 4K HDR capture with a large battery, generous built-in storage and serious water resistance.
Key Features
- 4K HDR video for natural detail in high-contrast scenes
- Up to 240 minutes of battery for extended sessions between charges
- 50GB built-in storage so you can shoot without a memory card
- Waterproof to 20m with no separate housing needed
- SuperNight mode for cleaner low-light footage
- OsmoAudio direct mic connection for clear sound without a receiver
Covered by a 1-year warranty and shipped nationwide across the Philippines.
Frequently asked questions
How long does the DJI Osmo Action 6 battery last?
Up to 240 minutes, which is four hours and unusually long for an action camera. That is enough for a full day of intermittent shooting without swapping batteries, though continuous recording at high resolution will be shorter.
Do I need to buy a memory card?
No. It has 50GB of built-in storage, so it works straight out of the box. A card is still worth adding for long trips or high-resolution sessions, but you can shoot immediately without one.
How deep can it go underwater?
20 metres with no separate housing needed, which covers snorkelling and most recreational diving. Rinse it in fresh water after use in the sea, since salt is what degrades seals over time.
What does SuperNight mode do?
It processes footage for cleaner results in low light, reducing the noise and grain that action cameras usually produce after dark. Useful for evening riding, night markets and indoor scenes where a small sensor normally struggles.
Can I connect a microphone directly?
Yes, through OsmoAudio, which connects a DJI Mic transmitter straight to the camera with no receiver in between. That removes a cable and a mounted receiver from the setup, which matters when the camera is on a helmet or a bike.
How does it compare to the Action 6 Pro?
The Pro adds a larger 38MP 1/1.1 inch sensor, 4K120 video, 8K stills, front and back OLED screens and a pressure gauge. The Action 6 covers the essentials at lower cost with the same 20m waterproofing, 50GB storage and OsmoAudio.
