NIIMBOT D11 D110 D101 Waterproof Thermal Label Sticker Self-Adhesive Paper Roll
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Walang hassle from inquiry to delivery.
Napakagaan kausap ng support nila.
First time buyer ako, pero super smooth.
Nagbigay agad ng update after payment.
Ganda ng handling ng order ko.
Legit and reliable seller.
Laging may follow-up, alaga customer.
Madali silang i-contact, mabilis reply.
Nag-effort si seller na i-confirm details.
Mabait at magalang kausap.
Sobrang helpful sila nung may tanong ako.
Maayos kausap, hindi ako na-stress.
Customer service is 10/10, highly recommended.
Naayos agad yung issue ko, ang bilis!
Walang naging problema sa pag-order.
Seller was honest and responsive.
Super friendly ng tone nila sa chat.
Ang bait ng seller, sinagot agad inquiries ko.
Hindi ako iniwan kahit delivered na.
Mabilis sila magreply kahit late hours.
Laging may update about sa order status.
Sobrang hassle-free ng transaction, smooth lahat.
Responsive at professional kausap.
Very accommodating si seller, walang reklamo.
Waterproof self-adhesive thermal label paper for NIIMBOT D11 and D110 label printers, printing directly from heat with no ink or ribbon needed — tear off, load, and print.
Specifications
- Compatible with: NIIMBOT D11, D110
- Printing method: Direct thermal, no ink or ribbon
- Properties: Waterproof, oil-proof, tear-resistant, scratch-resistant, fade-resistant
- Adhesive: Strong, leaves no residue when removed
How to install
Tear off the label paper following the prompts, load it into the D11 or D110 with the label facing down, then pull the paper out of the machine properly before printing.
Worth knowing before you buy
The clean-removal adhesive means these labels can be repositioned or removed from an item without leaving glue residue behind — useful for price tagging or organizing items you don't want permanently marked.
Ships nationwide across the Philippines.
Frequently asked questions
Do these three printers all use the same label?
D11, D110 and D101 share this label size and type, so one roll works across all three if you own more than one of these models.
Is it waterproof?
Yes, self-adhesive and waterproof, suited to labelling containers, cables and items that may get handled with wet hands or exposed to spills.
Does it need ink or a ribbon?
No, these are direct thermal labels, so heat from the printer creates the image with no ink or ribbon consumed. The label roll is the only running cost.
Will the print fade?
Direct thermal print does fade over time, faster in heat and sunlight. For everyday organising and short-term labelling that is not a practical issue.
