Vijim LS04 Flexible Arm Stand Equipment 1-kg Capacity 18-28mm Clamp Range
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Product details of Vijim by Ulanzi LS04 Flexible Arm Professional Stand Equipment Rotatable with 1-kg Load Capacity 18-28mm Clamp Range Aluminum Body
● Professional Live Streaming Stand Equipment
● for Camera/Smartphone/Microphone/Video light
● New upgraded arbitrary ball head
● Industry pioneered "double anti-deflection" locking structure
● 2-stage extendable arms
● Enhanced version with load-bearing up to 1KG
● Pipe clamp bracket expansion
● Aviation aluminum alloy material
Features:
● Widely Clamp Range: 18 mm 7 in/-28 mm/11 in clamp range, can be used in the most pole in the market.
● 2-Section detachable pole: add ca. 20 cm / 7.87 in -- 60 cm / 23.62 in to desk mount. 2-section is detachable, you can choice the length you want.
● Wide Range of Use: 1/4" ball head on top, you can connect camera/light/webcam/projector/phone mount etc. devices.
● Enhanced version 1kg endurance: Compared with the traditional spring-arm stand, this stand can test up to 1kg with a single arm. In addition to being able to connect to lightweight equipment such as microphones and fill lights, it can also be used with mirrorless cameras. Bring a more stable and safer live broadcast experience.
● Aluminum Alloy Material: The arm part is made of aviation aluminum alloy, processed by high-precision CNC, and the surface is sprayed and anodized, which is durable and has a more textured overall.
● NOTICE: The C-Clamp Stand Not Include.
Product information
● Material: Premium aluminum alloy
● Package Dimensions: 39.7 x 15.19 x 4.67 cm
● Item Weight: 0.48 kg
Are you looking for a tripod with a table clamp that you can adjust in height, or one without extension arms? Then check out the other models from the VIJIM LS series.
Frequently asked questions
How much weight can the LS04 hold?
1kg, which covers a phone, a light camera, a small light or a microphone, though check the combined weight if mounting more than one item at once.
Will it fit my desk?
The clamp opens from 18 to 28mm, which covers most standard desk and table edges. Measure your desk thickness before ordering if it seems unusually thick.
How flexible is the arm?
It positions freely across its length and locks in place under load, letting you angle a light, mic or small camera precisely rather than being limited to a fixed position.
What is it typically used for?
Desk-mounted lighting, microphones and small cameras for streaming, video calls and content creation, where you want equipment positioned overhead or to the side without a separate stand taking up desk space.
