This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
To qualify for a replacement, you must provide a valid proof of purchase, such as:
Without proof of purchase, we may not be able to process your replacement request.
The item must be returned in original condition, which includes:
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
We do not accept returns or exchanges for:
Please double-check your order before confirming your purchase.
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
While our policy follows DTI guidelines, VMi Direct reserves the right to:
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
2. Provide:
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Bought this for a wedding event and it did not disappoint. The sound was crystal clear and the mics were easy to handle. Recommended!
The mics are a bit heavy for me, but the sound quality is good. It's a trade-off for the solid feel.
Ang ganda sa pictures, pero nung dumating, medyo plasticky yung feel. Sana lang tumagal. Medyo bitin din sa tunog.
Grabe, panalo 'to! Pwede talaga sa stage performance. Full metal yung mic at receiver, feel na feel mo ang premium quality. Ang range, malayo talaga.
Ginagamit namin 'to sa simbahan. Napakalinaw ng boses ng mga nagle-lecture at choir. Ang ganda ng build, matibay tingnan. Maraming channels para walang interference.
Nakuha ko to para sa Christmas party namin sa bahay. Grabe, ang linaw ng tunog kahit apat na kami gumagamit. Walang sablay, easy lang i-setup. Sulit sa presyo!
Pinasok ko 'to sa isang seminar. Okay naman, kaya niya ang crowd. Malayo ang range at walang patay-sinding signal.
Ginagamit namin sa mga small events ng barangay. Malakas ang pickup at malinaw ang tunog. Maraming channels para hindi mag-clash sa ibang wireless devices.
Nag-struggle ako sa setup. Hindi agad nag-pair yung mics sa receiver. After some trial and error, na-figure out ko rin. Sana mas madali.
Our band uses this for home gigs. Good quality for its price range. The metal build is a plus.
Ang saya gamitin lalo na pag may family gathering. Hindi na kami nag-aagawan sa isang mic, may apat na!
The box was a bit damaged when it arrived. The mics seem okay, pero may static noise. I'm not sure if it's normal or defective.
Nagagamit naman. Walang signal loss, pero yung crispness ng sound, medyo kulang. Siguro need pa ng mixer.
Walang ka-hassle hassle sa pag-setup. Sobrang dali lang gamitin. Perfect pang-karaoke nights sa bahay!
It works, but it's not spectacular. It's an average wireless mic system. You get what you pay for.
No problems with this so far. It has a great signal range and easy to change frequencies if needed. Mabilis din ang delivery.
I've used this for a few months now, and it's been a great investment. Reliable and durable.
The sound is clear and loud. The build is excellent. We use this for our church events and it's perfect.
Bought this for our family's karaoke nights. Ok naman. The sound quality is decent. But if you're looking for something professional, this is not it.
Ang hirap i-sync ng frequency. It took me a while to get it to work. The manual is not helpful at all.
Matagal-tagal ko na 'tong ginagamit. Never pa ako na-disappoint. Walang hassle sa setup, plug and play lang. Lalo na pag may family reunion, super useful.
Super ganda ng tunog, very professional. Magandang gamitin sa live performances. Worth it ang bayad.
It's a decent microphone system for its price. The range is good, but the audio quality could be better.
Perfect para sa small gatherings. Ang linaw ng tunog, parang pro. Hindi siya nadidisconnect.
The mics are okay. The sound is good. But the carrying case is flimsy. Sana mas matibay.
We use this for our weekly meetings. It's a very reliable system. The sound is excellent.
All good. The product is as advertised. Easy to use and works well.
For the price, okay naman. Madali gamitin. Pero yung battery life ng mic, parang mabilis maubos. Need mo mag-stock ng maraming AA batteries.
It's not a Shure, but it gets the job done. The mics are a bit light, but the sound is decent.
Medyo mabigat sa kamay, pero solid na solid ang feel. Walang putol-putol ang signal.
I regret buying this. The signal is weak and it often gets interrupted. Not good for outdoor events.
-400Introduction:
XTUGA SK400
XTUGA XM400
Feature:
1. 4-channel ultra-high frequency wireless microphone receiver with a frequency range of 610-690MHz or 510-590MHz, each channel provides 100 frequency points, and four professional antennas with high-frequency stability and accuracy. The DPLL digital phase-locked loop multi-channel frequency synthesis technology has small interference, more reliable transmission, convenient use of multiple machines at the same time, and advanced automatic frequency technology against various interference to ensure the best sound quality.
2. It will automatically chase the receiving frequency and adjust the frequency, even the chaos of the transmitter and receiver frequency, upgraded transmission technology, better sound quality improvement, individual volume controls to adjust the sound output as desired, any outdoor activities such as parties, weddings and speeches are not a problem at all, easy to use.
3. Dedicated transmitter and receiver can be set to lock function to avoid operation errors; Use receiver sensitivity adjustment function, can adjust sensitivity as needed, improve anti-interference ability or increase receiving distance, high-end LCD screen makes receiver and transmitter working status at a glance.
4. The stage performance wireless microphone not only makes your use of conferences and other places (high power launches) unobstructed, but also smooth in school classrooms, KTV rooms (low power transmission) and so on against. Quick installation, easy connection, easy to play, reliable signals and no worries will be cut off during use, operating up to 260 ft.
5. The receiver has four XLR-3 balanced outputs and an audio mix 1/4 Inch asymmetrical output jack that can be connected externally to an amplifier, mixer, stereo or other PA system. Frequency stability: t 0.005% or less, dynamic range: 100 dB, built-in distortion rate: <5%; High and low power switching function, long working time, 30mw greater than 10 hours, 3mw greater than 15 hours.
Specifications:
⑴ system:
1. Frequency Range:
A:610-690mhz
B:510-590mhz
2. Modulation: Broadband FM
3. Adjustable Band: 50MHz
4. Number of channels: 250khz
5. Frequency stability: =< 0.005%
6. dynamic range: 100db
7. Max Frequency Deviation: +45kh
8. Audio response: 80hz-18khz (+3dB)
9. Integrated messenger interface: 105db
10. Built-in Distortion: <5%
11. 11. Operating temperature: -10℃-+40℃
Receiver metrics:
1. Receiver Mode: Dual Tuned Auto Selection (True Diversity Receiver)
2. Receiver mode: superheterodyne secondary variable frequency (non-diversity receiver)
3. if frequency: first if: 110mhz, second f 107mhz
4. Wireless Interface: BNC/509
5. Sensitivity: 12db UV (80dbs/n)
6. Sensitivity adjustment range: 12-32db V
7. spurious suppression: = 75db
8. Maximum output level: 10dbv
Transmitter indicators:
1. Antenna program: waist bag transmitter with 1/4 wavelength whip antenna, handheld microphone built-in helical antenna
2. Output power: high power 30mw; low power 3mw
3. spurious suppression: -60db
4. Power supply: two AA batteries
5. Use time: 30mw greater than 10 hours, 3mw greater than 15 hours
Package List:
1. UHF Diversity Receiver*
2. 4 * portable microphones
3. 4 * antennas
4. 1 * Power Adapter
5. 1 * Audio Cable
6. 2 * mounting angle
7. 1 * Suitcase
8. 1 * English User Manual
Brand: XTUGA Connector :TypeXLR Connector Number of Channels: 100 Item Weigh: t5.5 Kilograms
SKM4000 PLUS (2PCS MIC, 2PCS LAPEL) XM-400 (4PCS MIC)
XTUGA SKM4000PLUS/XM400 4x100 Channel UHF Wireless Handheld Microphone System with Selectable Frequencies Prevent Interference Use for Family Party Church Small Karaoke Night Stage Performance connected to Stereo Amplifier Mixers Laptop Speaker PS system
XTUGA is a brand of high-end microphones and electronic audio products. It designs and manufactures all kinds of high-quality and professional consumer audio products. Its excellent quality, reliable performance and value make XTUGA famous in China and enjoys great popularity in the electronic industry. XTUGA's multifarious product series includes professional wireless microphones and in-ear monitoring systems designed for performers, singing equipment suits for portable music players and smart phones, and mixing consoles for professional DJ used. Today, XTUGA's products have been widely used in various industries, whether the stage of concert , studio, radio and television stations,or the public address systems of religious venus, conference facilities or other occasions. There will be XTUGA's products.
XTUGA,as a registered brand of musical instruments. Its philosophy not only has a gorgeous appearance but also an inherent quality. The purpose is to express the high quality of the public cost. Its design icons are not only suitable for those who have many years of experience in the musical instrument industry, but also suitable for the young who performs on the stage.
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