Havit HV-UC8801 Charger 2-Port 2.4A Quick Travel Power Cube For iPhone Android
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Havit HV-UC8801 is a compact two-port USB travel charger rated for 110-220V, so the same cube works at home and abroad.
Key Features
- Two USB ports — charge a phone and a second device at the same time
- Dual output rates — one 1.0A port for accessories, one 2.1A port for phones and tablets
- 110-220V input — works on Philippine mains and on overseas supplies
- Compact cube design that travels easily and doesn't block adjacent sockets
- Universal USB compatibility — no proprietary cable required
Specifications
- Model: HV-UC8801
- Ports: 2 x USB-A
- Output: 5V / 1.0A and 5V / 2.1A
- Input: 110-220V
Compatibility
Works with smartphones, tablets, Bluetooth earphones, smartwatches, power banks and any other device that charges over USB.
Covered by a 1-year warranty and shipped nationwide across the Philippines.
Frequently asked questions
Will it work on Philippine mains power?
Yes, rated for 110-220V, so it works on Philippine 220V supply without a voltage converter, and also works abroad in 110V countries with just a plug adapter if needed.
Can I charge two devices at once?
Yes, two USB ports let you charge a phone and a second device simultaneously.
Do both ports charge at the same speed?
No, dual output rates mean one port is rated at 1.0A for accessories while the other likely offers faster charging, so plug your primary device into the higher-rated port.
Is it good for travel?
Yes, the compact cube design and wide voltage compatibility are specifically built for travel use across different countries.
