Tessan TPS04 Flat Plug Extension Cord 6Ft with 12 Multiple Outlets
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
TESSAN 15-in-1 Power Strip Tower
About this item
- Flat Extension Cord 6FT: With only 0.31 in ultra-thin flat head design, this flat plug power strip can easily fit in tight spots and hide behind sofas, beds, nightstands, or other furniture, sitting flush against the wall. The 45° right angle design creates extra space for other plugs below without blocking.
- Power Strips with Surge Protection: Equipped with overload protection, short-circuit protection, over-current protection, etc. The reliable on/off switch can automatically shut off and protect your electronics, providing a safe and reliable charging environment.
- 15-in-1 Power Strip Tower: This flat outlet extension cord turns 1 socket into 12 AC outlets and 3 USB ports, allowing you to charge 15 devices simultaneously without blocking. Ideal for home, office, and dorm room use.
- Power Strip with USB-C: Dual USB-A ports (2.4A each) and 1 USB-C port (3A) detect connected devices and deliver optimal charging speed. Perfect for USB devices like cell phones, tablets, earphones, and more.
- Space Saving Design: The 4-sided compact tower design takes up little space on your desk, organizes cords, and keeps your space neat. The stable base with 4 rubber feet prevents the 6 ft extension cord from slipping and sliding.
Specification
- Model: TPS04-US-C (also TS-TPS04-US-C)
- Color: White
- Number of AC Outlets: 12
- USB Ports: 2 × USB-A and 1 × USB-C
- Voltage: 100-125 V
- Maximum Current: 10-13 A (depending on source)
- Max Power Output: Around 1,625 W (when at 125 V, 13 A)
- Surge Protection: 900 Joules energy rating
Frequently asked questions
How many devices can the TPS04 power at once?
Twelve outlets: 9 AC, 2 USB-A and 1 USB-C on this variant. Keep the combined AC load within the rated wattage, which rules out running two heating appliances such as a kettle and a rice cooker together.
What does the 45-degree angle achieve?
It angles the plug so the cord runs sideways rather than straight out, which frees the socket below or beside it for another plug. A straight flat plug can still block an adjacent outlet; the angled design does not.
Does it protect against power surges?
Yes, it has overload and surge protection, which matters because the surge when power returns after a brownout is what damages electronics, not the outage itself.
Will it fit behind furniture?
Yes, the 0.31 inch ultra-thin flat plug is designed specifically for that, sitting flush against the wall behind a bed, sofa or desk where a standard plug would hold the furniture away from the wall.
Is 6 feet long enough?
For most desks and bedside setups, yes. If your socket is further from where you need power, check the longer Tessan strips such as the TS-1026 in 10 or 15 foot lengths.
