50x70cm Chinese Style Striped Photography Background Paper Matte Studio Backdrop
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A 50x70cm matte photography backdrop paper with a Chinese-style striped pattern, sized for tabletop shots of food, cosmetics, shoes, bags, jewelry and small electronics.
Specifications
- Material: Paper
- Size: 50 x 70cm
- Finish: Matte, solid color per pattern shown
- Weight: 160g
Worth knowing before you buy
Slight color variation is possible depending on your screen's resolution and settings. This listing includes only the backdrop paper itself — any other props shown in photos are not included. Buying 2 or more together lets you mix and match for varied scene compositions.
Ships nationwide across the Philippines.
Frequently asked questions
Why does it say buy 2 or more together?
A single 50x70cm sheet only covers a small flat-lay area. Buying two or more lets you overlap or alternate colours and patterns within one shoot, or swap backgrounds between products without waiting to reorder.
Will the colour match exactly what I see in photos?
Screen colours vary slightly by device and lighting, so treat the product photo as a close guide rather than an exact match. For colour-critical work, order the pattern you want and check it against your own lighting before a full shoot.
Is it reusable?
It is paper, so it marks and creases with repeated use and does not wipe clean like a vinyl or acrylic backdrop. Handle it flat, avoid folding for storage, and expect to replace it once it shows wear.
What size products does 50x70cm suit?
Small flat-lay items such as jewellery, cosmetics, small food shots and phone accessories. Larger products like shoes or bags will overhang the edges, so check the size against what you actually shoot.