Sparkling Sky Background Cloth For Food Jewelry Cosmetics Photo Shooting
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ang ganda ng colors, malinaw at vivid. Lalo na yung lightweight and easy to drape, transparent mesh lace.
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung for shooting food, makeup, and jewelry, great for photography studio equipment. Authentic and legit seller, mabilis mag-ship.
Satisfied customer here, ang ganda ng photos. Lalo na yung adds a dreamy and ethereal effect, transparent mesh lace, for shooting food, makeup, and jewelry. Authentic and legit seller, mabilis mag-ship.
Sobrang ganda ng quality, kahit sa low light, okay pa rin ang kuha. Lalo na yung durable and versatile.
Gumagana lahat, at ang ganda ng effect. Perfect! Lalo na yung for shooting food, makeup, and jewelry, durable and versatile, transparent mesh lace.
Thank you seller, maayos at complete ang package. Will order again! Lalo na yung great for photography studio equipment, durable and versatile.
Great for home studio! 'Di ako nahirapan gamitin. Lalo na yung great for photography studio equipment, durable and versatile. Authentic and legit seller, mabilis mag-ship.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung adds a dreamy and ethereal effect, transparent mesh lace.
Madaling gamitin at sobrang convenient, bilis mag-set up. Lalo na yung adds a dreamy and ethereal effect. Authentic and legit seller, mabilis mag-ship.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung cloth material.
Gumagana lahat, at ang ganda ng effect. Perfect! Lalo na yung transparent mesh lace, for shooting food, makeup, and jewelry.
Ang ganda ng colors, malinaw at vivid. Lalo na yung adds a dreamy and ethereal effect. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Ganda ng cloth material, can be used for food, jewelry, cosmetics, pero sana mas makapal pa ang tela.
Gumagana lahat, at ang ganda ng background. Perfect! Lalo na yung cloth material, can be used for food, jewelry, cosmetics. Authentic and legit seller, mabilis mag-ship.
Hindi nagkulubot kahit ilang gamit na.
Nagamit ko din for fashion shoot�unique yung dating.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung sparkling/glittery effect. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng background cloth, ang linaw ng kuha. Lalo na yung easy to clean, great for photography. Authentic and legit seller, mabilis mag-ship.
Very soft, hindi nakakagasgas sa delicate items.
Pwede rin pang flatlay ng mga handmade crafts.
Great texture for macro shots.
Hindi ako nagsisi sa pagbili. Napakagandang pang-photography. Ganda ng easy to clean, pero medyo mahirap tanggalin ang lukot.
Medyo mahal pero worth it naman, ang tibay ng quality. Lalo na yung can be used for food, jewelry, cosmetics, easy to clean.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung great for photography, can be used for food, jewelry, cosmetics, reusable. Authentic and legit seller, mabilis mag-ship.
Sobrang ganda ng quality, kahit sa low light, okay pa rin ang kuha. Lalo na yung can be used for food, jewelry, cosmetics.
Sobrang sulit nito, perfect sa mga product shots. Lalo na yung great for photography.
Ang ganda sa warm lighting setup�mas kita ang details.
Sulit for budget shoots, pero high-end yung results.
- Features:
Brand new and high quality.
Shiny element is added to make it shine brightly under the lights.
Taking beautiful flat lay photos for your food, cosmetics, flowers, jewelry, small product etc.
6 colors of fabric to meet your basic needs for different photo shoots, create differentphotographic effects.
When photographing women's high-heeled shoes of color makeup, skin care, perfume, unique elegance will also be revealed.
- Specifications:
Material: Cloth
Size:45*50cm
- Package Included:
1pc x Background Cloth
