Rode Wireless ME Microphone System by VMI Direct
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Okay na sana lahat, kaso sana may charging case na kasama, parang sa ibang brand. Bitbitin ko pa yung dalawang USB-C cable.
Ang linaw ng boses ko, parang naka-studio! Kaso lang, medyo bitin ako sa 7 hours na battery life, lalo na kung long shoots. Need talaga ng power bank.
Ang ganda ng option na i-split yung audio ng TX at RX, para ma-edit ko separately. Super helpful sa documentary projects ko.
Sa bagong phone ko, okay. Pero sa luma kong Canon camera, ayaw gumana nung 3.5mm cable. Sayang. Check niyo muna compatibility.
Sobrang dali! Kahit di ka techy, mapapagana mo agad. Pinaka-mabilis na setup sa wireless mic na na-try ko. Good job, RØDE!
Yes, mahal siya compared sa iba, pero ang difference sa audio quality, sobrang layo. Walang compromise sa sound. Sulit na investment, promise.
Gamit ko for streaming sa YouTube. Plinug ko lang sa computer, recognized agad. Walang drivers na ininstall. Sobrang convenient.
Grabe, as in, sobrang life-saver nito sa vlogging ko! Plug and play lang talaga, no hassle. Ang linis ng audio kahit malayo ako. Super worth it ang price, promise!
Tinesting ko sa field, mga 80 meters ata. Medyo choppy na, pero hindi pa totally nawawala. Good enough for me.
Pag sa Mac ko sinaksak, ang hina ng output. Kailangan ko pa i-boost sa RØDE Central at sa editing. Hassle! Pero sa phone, okay.
Isang mic sa akin, isang mic sa receiver. Para kaming may dalawang mic system sa isang maliit na unit. Revolutionary!
Walang screen para makita mo agad yung level or battery. Kailangan pa sa app titingnan. Nakaka-miss yung screen ng Wireless GO II. Pero okay naman ang sound.
Mas okay yung MagClip for phone, hindi na kailangan i-mount sa cold shoe. Mas madali gamitin. Pero yung mic mismo, good quality.
Pag continuous use, parang mga 5-6 hours lang. Siguro dahil sa 2.4 GHz transmission. Pero charging is fast, so okay lang.
Yung clip niya, okay lang sa shirt, pero pag makapal na jacket, nahihirapan na. Kailangan i-adjust. Good sound though.
Talagang na-filter niya yung background noise. Pure voice lang ang nasasagap. Very professional yung kinalabasan ng audio ko.
Hindi mo aakalaing ganun kaganda ang tunog sa liit niya. Ang galing ng engineering ng RØDE! Pocket-sized professional sound.
May slight delay yung audio ko sa video minsan, mga 1/4 second. Kailangan ko pa i-sync sa editing. Pero hindi naman palagi.
Walang onboard recording, which is a big miss compared sa GO II. Sana in-include na. Sayang. Pero okay yung built-in mic.
First day ko pa lang gamit, may narinig na akong konting static. Sana wala na pag na-update yung firmware. Parang may interference.
Bigla na lang nawawala yung connection, lalo na pag madaming tao sa paligid. Kailangan pa i-re-pair. Very inconvenient sa gitna ng shoot.
Kahit may GainAssist, may times na biglang tataas or bababa yung level. Minor adjustment lang naman sa post, pero sana mas seamless pa.
Kapag matagal ginamit, umiinit yung transmitter. Natatakot ako baka masira. Sana normal lang 'yun. Pero walang issue sa performance.
Connect agad sa iPhone ko using the supplied cable, no need for adaptors. Super game changer sa paggawa ko ng short films sa phone. Solid!
Yung clip niya, sturdy sana pero parang natatanggal pag masyadong magalaw. Nag-aalala ako baka malaglag habang nagshoo-shoot. Good sound quality though.
Maganda sana yung concept, pero yung range, hindi masyadong reliable indoors na may walls. Nag-drop minsan.
Kahit saan nakaharap yung mic, nasasagap yung boses ko nang malinaw. Hindi ako nag-aalala sa mic placement. Good for active vlogging.
Ang tagal ko nang gusto ng wireless mic. Ang ganda ng quality, hindi na ako natitisod sa wires! Worth the upgrade.
Akala ko may kasamang lav mic, pero yung built-in lang pala. Medyo misleading. Pero okay lang, maganda naman yung built-in mic.
The Wireless ME is an ultra-compact wireless microphone system that makes recording professional audio for your videos effortless. Featuring the same iconic, pocket-sized form factor as the original Wireless GO and Wireless GO II, with innovative features like GainAssist, a high-quality microphone built into both the transmitter and receiver, complete compatibility with cameras, computers and smartphones, the Wireless ME is the perfect wireless companion for content creation, interviewing, reporting, presenting, filmmaking and much more.
Harness the Freedom of Wireless
The Wireless ME utilises RØDE’s state-of-the-art Series IV 2.4 GHz digital transmission with 128-bit encryption to deliver incredibly stable wireless audio at a range of over 100m. Simply connect the receiver to your camera, smartphone or computer, attach the transmitter to you or your talent and hit record to capture pristine audio for your content – hands-free, no wires!
Instantly Elevate Your Camera or Phone Audio
Connect your Wireless ME directly to a camera with its analog 3.5mm output, or plug it into your iPhone or Android smartphone via USB to instantly elevate your content with incredible audio. You can even use the MagClip GO* to attach the receiver directly to your magnet-compatible phone.
*MagClip GO available separately.
Perfect Audio, Every Time
The Wireless ME features broadcast-grade omnidirectional microphones for capturing high-quality sound for your videos. It also features our groundbreaking GainAssist technology to make capturing crystal-clear audio easier than ever before. This utilises intelligent algorithms in the Wireless ME’s audio processor that automatically control your audio levels to ensure they are perfectly balanced and to prevent your audio from clipping.
Wireless You and Wireless ME
The Wireless ME is the first wireless microphone to feature microphones built into both the transmitter and receiver, allowing you to capture audio from in front of and behind the camera – ideal for recording everything from two-way interviews to voice overs for video content.
Pro Audio, Pocket-sized
Its convenient in-built clip design allows it to be attached to clothing and mounted onto your camera with ease, no extra gear required. The ultimate grab-and-go microphone.
Full Control with RØDE Central
RØDE Central is an easy-to-use desktop and mobile companion app that allows you to configure your Wireless ME anywhere. Download it for free to unlock the full potential of your Wireless ME.
Note:
OS Requirements – MacOS 10.15 or later; Windows 10 Version 1803 or later; iOS 14 or later; Android 9.0 or later.<
