Ring Fill Light 10"/ 6" Dimmable LED Ring Light for Photography or Selfie use VMI DIRECT
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A ring fill light for photography and selfie use, giving even, shadow-free lighting across the whole face rather than the harsh single-direction shadows a phone's built-in flash or overhead room lighting creates. The soft circular light source is the same principle used by portrait and beauty photographers.
Specifications
- Color temperature: 2700K – 5500K (adjustable, warm to daylight)
- Ring light diameter: 26cm
- Number of LED beads: 120
- Light source power: 24W
- Voltage: 2V / 5A
- Dimmable: Yes
- Power cable length: 2 meters
- LED head weight: 400g
- Package weight: 1.2kg
Why color temperature adjustment matters
A fixed-temperature light looks right in one setting and off in another — too cold under warm room lighting, too warm outdoors. Being able to dial between 2700K (warm/indoor) and 5500K (daylight/outdoor) means the light matches the room instead of fighting it.
1-year warranty, ships nationwide across the Philippines.
Frequently asked questions
Should I choose the 6 inch or 10 inch?
The 10 inch gives broader, softer light coverage suited to a proper desk or content setup. The 6 inch is more compact for a smaller space or when the ring only needs to light a face at close range.
Can I adjust the colour and brightness?
Yes, colour temperature adjusts from 2700K warm to 5500K daylight, and brightness is dimmable, so you can match the light to your room and skin tone rather than one fixed setting.
How many LEDs does it have?
120 beads across the ring, which is what gives even, shadow-free light around the face rather than a single harsh point source.
Does it need a stand?
The ring light itself needs a separate stand or tripod to hold it in position, since the listing covers the light head rather than a bundled stand.
Is the cable long enough for a desk setup?
At 2 metres, it comfortably reaches a nearby wall socket without needing an extension for most desk and streaming setups.
