XTUGA U201 Rechargeable Mini Bodypack Transmitter Kit
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Customer Reviews
Works well with my laptop, madaling isetup.
Battery medyo mabilis ma-drain, pero manageable kung short lang ang gamit.
Good value for money, sakto sa online teaching.
For the price, sulit na to! Di siya kasing ganda ng branded pero worth it pa rin.
Pwede na gamitin for small events, wag lang sa sobrang laking stage.
The XTUGA U201 UHF Wireless Microphone is the perfect solution for anyone in need of high-quality sound for presentations, lectures, or interviews. This portable microphone setup includes a rechargeable mini bodypack transmitter, making it ideal for teachers, instructors, and vloggers looking for professional audio quality without hassle.
Crafted with convenience in mind, the mini bodypack transmitter allows for hands-free operation. Simply clip it onto your clothing, plug in the lapel mic, and you are ready to go. This setup is not only lightweight but also highly effective in reducing background noise, ensuring your voice is clear and audible.
The rechargeable mini bodypack transmitter features a long-lasting battery, making it perfect for lengthy sessions or events. With its UHF technology, it provides stable and strong signals, meaning you won’t experience audio dropouts during critical moments. Whether it’s for school plays, church services, or training workshops, this microphone system delivers reliable performance every time.
Setup is straightforward. Users can quickly connect the receiver to any compatible device, enabling you to switch between the headset and lapel microphone with ease. This flexibility makes it an excellent choice for various applications.
Compact and durable, the XTUGA U201 can withstand the rigors of any event. It's easy to transport, fitting neatly into your backpack for travel. Plus, the sleek design means it will blend in seamlessly, whether you’re using it in a classroom or on stage.
In a world where clear communication matters, the XTUGA U201 UHF Wireless Microphone stands out. Experience the freedom of movement during your presentations, ensuring that your message is delivered loud and clear. At VMIDirect, we focus on uplifting lifestyles by providing quality products that enhance your daily activities. Order your rechargeable mini bodypack transmitter today and experience superior sound quality!
