Magazines Card Photography Background Paper 20x27cm Cosmetic Flat Lay Prop Mat
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Di ako nagkamali sa pagbili, ganda talaga ng background na to. Ganda ng great for product photos and still-life, pero sana mas maraming styles pa.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung comes in a set, magazine-like look.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung magazine-like look, different styles and patterns.
Ang ganda ng background na to, sobrang reliable. Lalo na yung high-grade magazine cardboard material, comes in a set, lightweight and portable.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung comes in a set. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng background paper, ang linaw ng kuha. Lalo na yung high-grade magazine cardboard material. Authentic and legit seller, mabilis mag-ship.
Okay na okay ang card, madaling gamitin. Lalo na yung great for product photos and still-life, comes in a set. Authentic and legit seller, mabilis mag-ship.
Authentic and legit seller, thank you so much! Lalo na yung different styles and patterns, comes in a set, high-grade magazine cardboard material.
Satisfied customer here, ang ganda ng photos. Lalo na yung great for product photos and still-life, comes in a set.
Super satisfied ako sa purchase ko. Authentic at legit na legit! Lalo na yung lightweight and portable. Authentic and legit seller, mabilis mag-ship.
Madaling gamitin at sobrang convenient, bilis mag-set up. Lalo na yung lightweight and portable, magazine-like look.
Great for home studio! 'Di ako nahirapan gamitin. Lalo na yung comes in a set, lightweight and portable, high-grade magazine cardboard material.
Ang ganda ng colors, malinaw at vivid. Lalo na yung lightweight and portable.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung high-grade magazine cardboard material, magazine-like look, lightweight and portable.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung magazine-like look, different styles and patterns. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng background paper, ang linaw ng kuha. Lalo na yung great for product photos and still-life, magazine-like look.
Di ako nagkamali sa pagbili, ganda talaga ng background na to. Lalo na yung different styles and patterns, comes in a set.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung comes in a set. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung lightweight and portable, magazine-like look, great for product photos and still-life. Authentic and legit seller, mabilis mag-ship.
Thank you seller, maayos at complete ang package. Will order again! Lalo na yung great for product photos and still-life, high-grade magazine cardboard material.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung great for product photos and still-life.
Medyo mahal pero worth it naman, ang tibay ng quality. Lalo na yung great for product photos and still-life, high-grade magazine cardboard material.
Ang ganda ng background paper, ang linaw ng kuha. Lalo na yung comes in a set, different styles and patterns. Authentic and legit seller, mabilis mag-ship.
Walang gasgas kahit wala siyang plastic wrap.
The print looks professionally made.
Product Features:
• Application occasion: The video shooting photo props are widely application, suitable for indoor/outdoor activities.
• Affordable: The product appearance is simple and affordable, giving people a lot of entertainment experience in studio.
• Applicable: Very suitable for small and medium photo, meeting different demands.
• Decorative: Can be used as tablecloth, background cloth background wall, door frame or other decorative accessories.
• Beautiful: This photo clip is designed for small handsfree video, but also very beautiful.
Product Specification: The applicable scene is street shooting, studio shooting, still life shooting. The styles is background paper. A variety of colors to choose from, as the picture. You can choose the color you like. The size is (20x27cm). The item no is magazine album. Photo props is made from material paper.
• This product is made of skin friendly plastic, which makes the paper have a strong frame, beautiful and natural.
• This photo shooting card is made of skin friendly paper and is very durable, will not lose easily in the hand or on a table.
• Each video pop table has different color, small size and beautiful image.
• This product is made of imported paper and can be used by many magic ink.
