Photo Background Paper 3D HD Double Side Background Waterproof Design
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A double-sided 3D HD photography background paper, printing two completely different patterns on either side of the same sheet — effectively two backdrops in one, without needing to store and swap between separate sheets.

Specifications
- Material: Paper with a plastic (PP) coating
- Sides: 2 different patterns, one per side
- Waterproof: Yes, due to the plastic lining
- Storage: Rolls up for compact transport

What it's good for
Suited to flat-lay shots of meals, cosmetics, flowers, jewelry and clothes, and doubles well as a backdrop for social media content, vlog setups, or displaying products for sale online. Choosing different patterns on each side lets you match a theme without buying two separate sheets.
Ships nationwide across the Philippines.
Frequently asked questions
What does double-sided actually give me?
Two completely different patterns on one sheet, so flipping it over gives you a second background option without buying a separate sheet, useful for varying your shots without extra storage.
Do I need filters to make food or product photos look good?
No, that is the stated point of a well-designed background, giving good results directly from the camera without needing heavy editing to compensate for a plain or unflattering surface.
What is it best used for?
Flat-lay photography of meals, cosmetics and similar small products, positioned specifically for that overhead styled shot format.
How is this different from the other similar background papers?
Check the specific pattern combination on each listing, since several near-identical double-sided background papers exist in this range differing mainly in the printed designs on each side.