Double Side Background Set-A Waterproof Design Photo Background Paper 3D HD
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Designs blend well with natural light, hindi mukhang fake.
Props stay in place dahil hindi madulas yung material.
Great for DIY shoots sa bahay�no need ng studio.
No need na for digital background editing.
Sobrang helpful sa mga walang studio setup.
Wala akong na-experience na smudging kahit may oil.
Very satisfied kasi hindi nagka-crack yung print.
Walang amoy yung material�safe gamitin indoors.
Gumanda ang feed ko sa IG after using these backgrounds.
Tama lang yung lapad for food flat lays or accessories.
Pinagkakaguluhan yung photos ko kasi ang linis ng backdrop.
Legit yung 3D effect, lalo na sa darker prints.
Very consistent ang quality across all backgrounds sa set.
Ang smooth ng surface, walang uneven textures na distracting.
Saktong thickness para hindi makita yung surface sa ilalim.
Matibay siya kahit naka-store sa loob ng cabinet lang.
Easy i-combine with lighting setups for dramatic shots.
Maraming designs pero lahat usable talaga.
Bagay siya sa mga creative product displays.
Mas magaan kaysa foam board, mas madaling i-handle.
Ang elegant ng marble design�pang high-end vibe.
Nag-level up yung photo quality ko agad.
Props look more defined against the print�sobrang linis.
Nagmukhang professional yung coffee shots ko dito.
Wala akong naging issue sa pagkakaprint, very clean lines.
A double-sided waterproof photography background board, giving two distinct textures on one board — wood grain, cement, or marble finishes — for flat-lay food, product, and lifestyle photography.
Available finishes
- White wood grain, double-sided
- Light blue / black, double-sided
- Black and white cement, double-sided
Key features
- Waterproof design — wipes clean of liquid and stubborn stains with a damp cloth
- Large, flat surface with no wrinkling
- Realistic marble and stone-look finishes for a more elevated shot
Specifications
- Material: Waterproof-coated board
- Package includes: 2 backdrop boards + 2 brackets
What it's good for
Suited to desktop and product photography, videography, food styling, and commercial advertisement shoots — jewelry, cosmetics, flowers, and small products all photograph well against these finishes.
Ships nationwide across the Philippines.
Frequently asked questions
What does the white wood grain pattern suit?
Food styling and product photography specifically, where a neutral wood-look surface adds warmth and texture without competing with the product for attention.
Is it double-sided?
Yes, giving two usable surfaces from one sheet, useful for varying your composition without needing a second backdrop.
How does it compare to a plain white background?
The wood grain texture adds visual interest and warmth that a flat white surface lacks, turning a plain layout into something with more character for lifestyle-style food and product shots.
Is it durable for repeated shoots?
Paper backdrops generally show wear with repeated handling, so treat it as a styling prop to be replaced eventually rather than a permanent studio surface.
