Photo Background Set - B Model 3D HD Double Side Background Waterproof Design
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Satisfied customer here, ang ganda ng photos. Lalo na yung great for still-life photography, portable and lightweight. Authentic and legit seller, mabilis mag-ship.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung comes in different colors/textures, creates reflective surface.
Di ako nagkamali sa pagbili, ganda talaga ng background na to. Lalo na yung portable and lightweight, double-sided. Authentic and legit seller, mabilis mag-ship.
Working as expected, authentic at ang ganda ng effect. Lalo na yung great for still-life photography. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung comes in different colors/textures, great for still-life photography. Authentic and legit seller, mabilis mag-ship.
Sobrang sulit nito, perfect sa mga product shots. Lalo na yung great for still-life photography, portable and lightweight, creates reflective surface. Authentic and legit seller, mabilis mag-ship.
I'm so happy with this product. Ang ganda ng finish, at ang tibay. Lalo na yung reflective cardboard, creates reflective surface, comes in different colors/textures. Authentic and legit seller, mabilis mag-ship.
Gumagana lahat ng features, at ang ganda ng background. Perfect! Lalo na yung reflective cardboard, portable and lightweight, great for still-life photography. Authentic and legit seller, mabilis mag-ship.
Ang bilis dumating, at ang ganda ng packaging. Recommended seller! Lalo na yung creates reflective surface.
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung comes in different colors/textures.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung creates reflective surface.
Authentic and legit seller, thank you so much! Lalo na yung double-sided, comes in different colors/textures, creates reflective surface. Authentic and legit seller, mabilis mag-ship.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung reflective cardboard, double-sided, creates reflective surface. Authentic and legit seller, mabilis mag-ship.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung comes in different colors/textures, durable and easy to clean.
Legit at mabilis ang delivery ng seller. Lalo na yung comes in different colors/textures, portable and lightweight.
Super satisfied ako sa purchase ko. Authentic at legit na legit! Lalo na yung comes in different colors/textures. Authentic and legit seller, mabilis mag-ship.
Medyo mahal pero worth it naman, ang tibay ng quality. Lalo na yung great for still-life photography, durable and easy to clean.
Satisfied customer here, ang ganda ng photos. Lalo na yung reflective cardboard, creates reflective surface, comes in different colors/textures. Authentic and legit seller, mabilis mag-ship.
Medyo mahal pero worth it naman, ang tibay ng quality. Lalo na yung comes in different colors/textures, great for still-life photography, creates reflective surface.
Hindi ako nagsisi sa pagbili. Napakagandang pang-photography. Lalo na yung portable and lightweight, comes in different colors/textures.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung double-sided.
Ang ganda ng colors, malinaw at vivid. Lalo na yung portable and lightweight. Authentic and legit seller, mabilis mag-ship.
Legit at mabilis ang delivery ng seller. Lalo na yung reflective cardboard.
Great for home studio! 'Di ako nahirapan gamitin. Ganda ng creates reflective surface, reflective cardboard, pero medyo pricey lang.
A double-sided 3D HD photography background set, giving two distinct patterns on one board for flat-lay shots of fashion products, fruit, cosmetics, food, jewelry and clothing.
Key features
- Surface waterproof: Hard copper cardboard covered in plastic film — wipe clean, but edges aren't waterproof so don't wash in water
- Dustproof: Dust and spots wipe away easily without damaging the surface
- Double-sided design: One board, two different colored or textured patterns — covers two shooting styles without buying separate sheets
- Environment-friendly paper: High-resolution digital print with a plastic film coating for dust and splash resistance
Who it's for
Suited to bloggers, online sellers, and professional or hobbyist photographers shooting commercial ads, restaurant and bakery content, or social media posts.
What's in the box
1 x Double-sided background board
Ships nationwide across the Philippines.
Frequently asked questions
Can I wash this if it gets dirty?
No, and this is worth knowing before a spill happens. The surface is waterproof and can be wiped, but the edges are not waterproof, so avoid submerging it in water even though the surface itself resists light spills.
What is it made from?
Hard copper cardboard paper covered with a plastic film, giving it more rigidity and durability than plain uncoated paper backdrops.
How do I clean dust off it?
Dust and light spots wipe away easily thanks to the plastic film surface, without needing water or cleaning products.
Is it sturdier than a standard paper background?
Yes, the hard cardboard base with plastic film coating makes it more durable and easier to clean than uncoated paper, though the unsealed edges are still a weak point to keep dry.
