P2 Mini Bluetooth Karaoke Speaker with Single or Dual Wireless Microphone 3D Home KTV
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A mini Bluetooth karaoke speaker with a wireless microphone, letting you sing along with mobile phone karaoke apps wherever you go.
Key features
- 57mm full-frequency large caliber speaker for HiFi surround sound across high and low frequencies
- Long press to cancel original vocal track — turns any song into an instant karaoke backing track
- 6 voice-changing effects: standard, KTV, goddess, male god, doll, and magic sound
- Multiple playback modes: Bluetooth, microSD card, and OTG
- Compact enough to fit in a bag or car for karaoke anywhere
Specifications
- Power source: 18650 lithium battery
- Battery capacity: 2000mAh
- Cabinet material: Plastic (ABS + UV coating)
- Audio crossover: Full-range
- Frequency range: 100Hz–20kHz
- Memory card support: Yes
Ships nationwide across the Philippines.
Frequently asked questions
One microphone or two?
One suits solo singing or when passing a single mic between people. Two lets a pair sing duets simultaneously, which most households and small parties end up preferring.
How does the 53mm driver compare to smaller karaoke speakers?
A larger caliber horn generally produces fuller sound and more presence than the smaller drivers in compact karaoke speakers, without needing to push the volume as hard to fill a room.
Can I use it for music without singing?
Yes, it works as a standard Bluetooth speaker as well as a karaoke set, so it does not sit unused between sing-along sessions.
Is it portable enough for a gathering elsewhere?
Yes, it is built compact specifically for portability, so it moves easily between a living room and a gathering at someone else's house.
Which colour should I choose?
White, Blue or Pink, all the same speaker and microphone setup. Choose on appearance.
