JJC by BOYA SGM-38II Omnidirectional Lapel Microphone for Clear Audio
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The JJC SGM-38II is an omnidirectional wired lapel microphone for ₱499 with a 7-meter cable, a tie clip, a windscreen and a belt-clip control case, for DSLRs, camcorders and audio recorders.
What is the JJC SGM-38II lapel mic good for?
It records clear voice for vlogs, interviews, lectures and reports. Clip it to your shirt near your mouth, and the omnidirectional capsule picks up sound evenly from all directions while the windscreen cuts popping noises.
- 7 m cable
- Sensitivity: -65dB ±3dB
Will the JJC SGM-38II work with my phone?
It is designed for cameras, camcorders and recorders with a 3.5mm mic input. Many smartphones need a TRRS adapter or a USB-C or Lightning adapter, so check your phone's audio input before buying.
- Compare: wireless lavalier mic
Product details
About this item
● Mini microphone for video bloggers as well as recording lectures, interviews, reportations etc
● With crocodile clip for attaching to clothing
● Frequency range: 50 Hz - 18 kHz, sensitivity: -65 dB ± 3 dB
● Cable length: 7m
JJC SGM-38II Omnidirectional Lavalier microphone is an all-in-one solution for audio recording.
This microphone picks up sound in 360 degree and provides flat and smooth frequency response and wide dynamic range.
The detachable tie-clip allows easy mounting.
7 meters cable length.
Included a windscreen to minimize "voice popping" and background noise.
The control case can be clipped onto a belt or waist band.
JJC SGM-38II Lavalier Microphone 3.5mm To 1/4 Omnidirectional Lapel 7 Meters Length Detachable Tie-Clip Lightweight Lavalier Microphone with Windscreen for DSLR DSLM Camcorder Audio Recorder VMI Direct
Frequently asked questions
How do I attach it to clothing?
A crocodile clip is included specifically for clipping to a shirt or jacket, giving a secure hold that a simple clothespin-style clip would not.
How long is the cable?
7 metres, considerably longer than most lavalier mics, giving genuine freedom to move away from the camera or recorder without being tethered close by.
What is it best used for?
Video blogging, recording lectures, interviews and reporting, where a discreet clip-on mic with a long cable matters more than wireless convenience.
What does omnidirectional pickup mean here?
It picks up sound evenly from all directions rather than focusing on one, which suits capturing a speaker's natural voice at close range, though it also picks up more ambient room sound than a cardioid mic would.
