Nextorch C1 Tactical Waterproof AA Flashlight Police Security Torch
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Nextorch C1 is a ₱699 compact flashlight with a 140-lumen CREE LED, an 86 m beam and IPX7 waterproofing, powered by a single AA battery, sold at VMI Direct.
Is the Nextorch C1 rechargeable?
Its specs list no built-in charging port. It runs on one AA battery and works with alkaline cells or rechargeable Ni-MH AA batteries, which you charge in a separate battery charger. That makes it an easy brownout backup.
How long does the Nextorch C1 last?
It runs about 1 hour on high and 13 hours on low per AA battery. Keep a few spare AA batteries in a drawer, and the C1 stays ready for brownouts, car trips and security rounds.
- USB-C option: Nextorch ED10
- All flashlights: Nextorch flashlights and headlamps
- Guide: best rechargeable flashlight for brownouts
Product details
This handy torch feels at home in the house, workshop, car or when travelling: it is robust, easy to use and gives enough light for everyday tasks.
The NEXTORCH C1 has a solid housing made of light but strong 6061-T6 aluminium, with a maximum light range of 86 metres, IPX7 waterproofing and 1 m impact resistance. Many professionals carry it as a backup torch.
Features
- Long-lasting CREE LED
- 1 meter impact resistant
- Compatible with alkaline or Ni-MH AA batteries
- Powered by 1 x AA battery
- 2 modes (High / Low)
- Aerospace grade 6061-T6 aluminum body
- 8 ribs in head to prevent rolling
- Lanyard and carry ring
Specifications
- Brightness: 140 lm
- Runtime: High 1 hour, Low 13 hours
- Waterproof level: IPX7
- Beam distance: 86m
- Size: 10cm x 2.5cm
- Weight: 50g (excluding battery)
Ships nationwide across the Philippines.
Frequently asked questions
How far does the C1 actually throw light?
86 metres, a genuine tested figure rather than a headline number. That covers a yard, a workshop or checking who is at the gate, though it will not compete with the longer-range tactical models like the TA30 series.
Is it durable enough for a vehicle glovebox?
Yes, the aluminium housing is built to be break-proof and robust for exactly that kind of everyday knocking around in a car, workshop or travel bag.
Does it need disposable batteries?
No, it is rechargeable, so there is nothing to buy and replace over its life.
Is it waterproof?
Yes, built to handle rain and splashes, which suits keeping it in a vehicle or using it outdoors during Philippine wet season.
