Natural Stone Texture Board Photography Props Cube Stone
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Stone-texture photography props: artificial stone boards, plates, blocks and steps used as surfaces and risers for flat-lay and product photos. Made for sellers and content creators shooting jewelry, skin care, cosmetics, perfume and small electronics who want a natural, raw-stone look.
Key features
- Porous, natural-looking stone texture that photographs well under soft light
- Several shapes: round plates, square and rectangular boards, blocks and two-level steps
- Beige, white, light gray, cream, red and yellow textures across 7 series (see the style guide below)
- Use flat boards as a base and blocks or steps as risers to build layered scenes
- Mix two or more pieces to combine heights and textures in one shot
Specifications
- Material: Artificial stone; the GYXC series has a sandstone look
- Sizes: from 5 cm blocks up to a 25 cm round slab; see the style guide for each code
- Styles: 60 options in 7 series: H, YT, LRA, ST, GY, GYXC and GYSF
Style guide: what each code is
Pick a style code from the options. Each code is one piece (GYXC06 and GYXC10 are 2 pieces). Sizes are from the photo of each option.
H series: beige stone blocks and slabs
Sizes are length x width x height.
| Code | Shape | Size |
|---|---|---|
| H1 | Tall block | 8 x 8 x 11 cm |
| H2 | Cube | 8 x 8 x 8 cm |
| H3 | Low block | 8 x 8 x 5 cm |
| H4 | Tall pillar | 5 x 5 x 10.5 cm |
| H5 | Short pillar | 5 x 5 x 8 cm |
| H6 | Small block | 5 x 5 x 6 cm |
| H7 | Large square slab | 19.5 x 19.5 x 3 cm |
| H8 | Medium square slab | 15.5 x 15.5 x 3 cm |
| H9 | Small square slab | 11.5 x 11.5 x 3 cm |
| H10 | Long block with a side groove | 24.5 x 11.5 x 5 cm |
| H11 | Block with a side groove | 17.5 x 11.5 x 5 cm |
YT series: white porous stone (pumice look)
Sizes are length x width x height.
| Code | Shape | Size |
|---|---|---|
| YT01 | Small block | 6.5 x 6.5 x 4.5 cm |
| YT02 | Small flat block | 11 x 6.5 x 3 cm |
| YT07 | Square slab | 11.5 x 11.5 x 3 cm |
| YT08 | 2-step riser | 11.5 x 11.5 x 6.5 cm |
| YT11 | Long flat slab | 23 x 11.5 x 3 cm |
| YT12 | Long block | 23 x 11.5 x 6.5 cm |
LRA series: thin boards
Boards are 0.7 cm thick; round plates are 1 cm thick.
| Code | Shape | Size | Colour and texture |
|---|---|---|---|
| LRA01 | Round | 8 cm across | White, fine pores |
| LRA02 | Round | 8 cm across | Light gray, dark speckles |
| LRA03 | Square | 10 x 10 cm | White |
| LRA04 | Square | 10 x 10 cm | White, large pores |
| LRA05 | Rectangle | 10 x 15 cm | White, fine pores |
| LRA06 | Rectangle | 10 x 15 cm | White, large pores |
| LRA07 | Square | 10 x 10 cm | Light gray, travertine look |
| LRA08 | Square | 10 x 10 cm | Light gray, large dark pores |
| LRA09 | Rectangle | 10 x 15 cm | White, fine black speckles |
| LRA10 | Rectangle | 10 x 15 cm | Light gray, large dark pores |
ST series: white slabs with a rough rock-face surface
| Code | Shape | Size |
|---|---|---|
| ST01 | Rectangle | 15 x 9 x 1 cm |
| ST02 | Hexagon | 19 cm |
| ST03 | Square | 15 x 15 cm |
| ST04 | Square | 20 x 20 cm |
| ST05 | Hexagon, thicker | 12 cm |
| ST06 | Hexagon block | 8.5 cm |
| ST07 | Square | 11 x 11 cm |
| ST08 | Round | 25 cm across |
GY series: white rough-cut stones
Sizes are width x height x thickness. GY01 to GY06 are thin pieces that stand upright.
| Code | Shape | Size |
|---|---|---|
| GY01 | Upright rough-cut stone | 10 x 10 x 1.6 cm |
| GY02 | Upright rough-cut stone | 15 x 10 x 1.6 cm |
| GY03 | Upright rough-cut stone | 14 x 15 x 1.6 cm |
| GY04 | Upright rough-cut stone | 9 x 10 x 2.6 cm |
| GY05 | Upright rough-cut stone | 9.5 x 15 x 2.6 cm |
| GY06 | Upright rough-cut stone | 13 x 15 x 2.6 cm |
| GY07 | Small chunk | 5 x 5 x 4.8 cm |
| GY08 | Rough-cut stone | 8 x 8 x 4.8 cm |
| GY09 | Rough-cut stone | 9 x 12 x 4.8 cm |
| GY10 | Rough-cut stone | 11 x 14 x 4.8 cm |
GYXC series: sandstone-look blocks and chunks
| Code | Shape | Size | Colour |
|---|---|---|---|
| GYXC04 | Square block | 10 x 10 x 3 cm | Red |
| GYXC05 | Rectangle block | 10 x 15 x 3 cm | Red |
| GYXC06 | 2 random chunks | 4 to 8 cm each | Red |
| GYXC07 | 1 random chunk | 8 to 12 cm | Red |
| GYXC08 | Square block | 10 x 10 x 3 cm | Yellow/tan |
| GYXC09 | Rectangle block | 10 x 15 x 3 cm | Yellow/tan |
| GYXC10 | 2 random chunks | 4 to 8 cm each | Yellow/tan |
| GYXC11 | 1 random chunk | 8 to 12 cm | Yellow/tan |
GYSF series: cream (light pink) rough-edged slabs and chunks
| Code | Shape | Size |
|---|---|---|
| GYSF1 | Rough-edged slab | 10 x 9 x 2.6 cm |
| GYSF2 | Rough-edged slab, almost square outline | 15 x 9.5 x 2.6 cm |
| GYSF3 | Rough-edged slab, rectangular outline | 15 x 9.5 x 2.6 cm |
| GYSF4 | Small chunk | 5 x 4.8 cm |
| GYSF5 | Rough-edged block | 8 x 8 x 4.8 cm |
| GYSF6 | Rough-edged block | 12 x 9 x 4.8 cm |
| GYSF7 | Rough-edged block | 14 x 11 x 4.8 cm |
Before you buy
A small amount of sand or grit shedding during transport and use is normal for this material and is not a defect. Place the props on a mat or surface you do not mind getting a little dusty.
Related: Props and Backdrops
Ships nationwide across the Philippines.
Frequently asked questions
Is it real stone?
It is listed as artificial stone, with a porous, natural stone texture that looks like raw stone in photos.
Is it normal for sand to fall off?
Yes. Light sand or grit shedding during transport and handling is normal for this material and is not a defect. Use it on a mat or surface you do not mind getting a little dusty.
What sizes are available?
Sizes run from 5 cm blocks to a 25 cm round slab across 60 style codes in 7 series (H, YT, LRA, ST, GY, GYXC and GYSF). The style guide on this page lists the shape, size and colour of every code.
How do I know which style code to pick?
Check the style guide on this page: each code is one piece with its own shape, size and colour, and selecting a code also shows its photo. GYXC06 and GYXC10 are sets of 2 random chunks.
What products does it suit?
Small items such as rings, earrings, necklaces, perfume bottles, skin care, candles and diffusers, where a stone surface adds texture to the shot.
Should I buy more than one piece?
Two or more pieces let you combine a flat base with a riser or step, giving your photos different heights and textures in one frame.