JAKEMY JM-PJ1003 Multifunctional Folding Pliers - Versatile Tool VMI
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A multifunctional folding tool combining flat-nose pliers, a scaling knife, a ruler, slotted and cross screwdrivers, a bottle opener, and a saw in one compact stainless steel body — built for camping, fishing and outdoor use where carrying separate tools isn't practical.
Specifications
- Model: JAKEMY JM-PJ1003
- Color: Green
- Size: 135 x 85 x 25mm
- Material: Stainless steel
- Construction: High-hardened alloy after quenching treatment
Worth knowing before you buy
The quenching heat treatment is what gives the alloy its durability — it hardens the metal so the folding joints and edges hold up to repeated use rather than wearing loose over time, which is the common failure point on cheaper multi-tools.
Ships nationwide across the Philippines.
Frequently asked questions
How many functions does the JM-PJ1003 actually have?
Nine, folding into one tool: flat-nose pliers, a scaling knife, a ruler, slotted and cross screwdrivers, a bottle opener, a saw and the pliers themselves. That range suits carrying one tool rather than several for general use and light outdoor work.
Is it durable enough for regular use?
It is made from hardened alloy after a quenching treatment, which increases hardness and wear resistance compared with untreated steel. That is what lets a folding multi-tool survive repeated use without the joints loosening.
Is it comfortable to hold?
Yes, it has a grip designed for comfort and wear resistance, intended for repeated handling rather than occasional use.
Is it suitable for camping?
Yes, it is built as an outdoor and survival multi-tool as much as a household one, covering functions useful for camping such as the knife, saw and bottle opener alongside the pliers.
Does a multi-tool replace dedicated tools?
For carrying and occasional use, yes. Each function does its job adequately rather than as well as a dedicated tool, which is the trade you make for having nine functions in one folding unit rather than nine separate items.
