Daytech CI02 / CI05 Multi-Channel Wireless Intercom with Speaker (Sold per Unit)
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Madali lang gamitin, plug and talk ka na agad.
Swabe yung audio, smooth ang flow ng usapan.
Sharp clarity, talagang hindi nakakaistorbo ang background noise.
Swabe gamitin, malinaw at mabilis kausap.
Crisp sound output, ang dali kausap ng staff.
Malakas yung speaker, rinig agad kahit medyo maingay.
Smooth yung voice quality, walang bitin.
Ang linaw ng boses kahit naka-multi channel, parang face-to-face kausap.
Malinaw ang voice output, walang putol.
Stable yung mic, walang sablay sa transmission.
Walang echo kahit naka-on nang matagal.
Clear yung output, kahit sabay-sabay may kausap.
Solid yung sound quality, hindi sabog kahit malakas volume.
Astig yung speaker, malakas at buo ang tunog.
Super linaw, hindi na kailangang ulitin ang salita.
Voice loud clear, rinig agad.
Astig sound output, linaw sobra.
Loud and clear kahit malayo.
Swabe loud and clear.
Voice smoothness, parang face-to-face.
Sharp sound, parang malapit lang kausap.
Noise block mic, effective palagi.
Voice quality maganda at buo.
Super handy gamitin, hassle-free.
Swabe clarity mic, perfect gamitin.
Voice stable kahit tuloy-tuloy gamitin.
Solid connect, stable palagi.
Top clarity, sulit ang bili.
Voice sharp at buo.
The Daytech multi-channel wireless intercom is a desk or wall-mount room-to-room intercom that needs no WiFi, phone line or SIM card. It suits homes with elderly family members or small children, offices, clinics, restaurants and shops that need quick voice calls between rooms. We carry two models, the CI02 and the CI05; pick the one you need from the options.
Sold per unit: each option is one intercom. A unit cannot be used alone, so order at least two units of the same model and set them to the same digital code and channel to talk.
Key features (both models)
- Four functions: Call, Talk, Group (talk to all units at once) and Monitor (listen in on another room, useful for a baby or elderly relative).
- Group calls or private one-to-one conversations with a specific unit.
- Digital code switch (A/B/C) lets separate groups use the system without hearing each other.
- No monthly fee: runs on radio, not on your internet or mobile network.
- Can be powered from a power bank, so units can be moved or used outdoors.
CI02 (10-channel keypad model)
- Keypad with channel numbers 0 to 9 plus A/B/C digital code switch.
- Call, Talk, Group and Monitor keys, VOX hands-free talk.
- Speaker, microphone, indicator light and external antenna.
- Powered by USB cable and adapter; no battery needed.
- Range: about 1000 to 1500 m under ideal conditions; walls and floors reduce this.
CI02 in the box (per unit): intercom, USB cable, power adapter, instruction manual.
CI05 (21-channel rechargeable-ready model)
- 21 channels: 3 digital codes (A, B, C) x 7 channels (0 to 6).
- Call, Talk, Group and Monitor functions, VOX hands-free talk.
- Power: DC 5V/1A via Type-C, including from a power bank.
- Optional 18650 battery (3.7V, 2500 to 3000 mAh) for cordless use; battery not included.
- Range: 1 to 1.5 km in open areas, or about 1 to 5 floors in a building.
- Two slots for wall mounting and four rubber feet for desk use.
Specifications
- Models: Daytech CI02, Daytech CI05
- Functions: Call, Talk, Group, Monitor, VOX
- CI02 channels: 0 to 9 keypad with A/B/C code
- CI05 channels: 21 (A/B/C codes x 7 channels)
- CI02 power: USB cable and adapter
- CI05 power: Type-C DC 5V/1A or one 18650 battery (not included)
- Network needed: none (no WiFi, line or SIM)
Related: Intercoms | Senior care
Ships nationwide across the Philippines.
Frequently asked questions
Is each option one unit or a set?
Each option (CI02 or CI05) is one intercom unit. An intercom cannot be used alone, so order at least two units of the same model and set them to the same digital code and channel.
What is the difference between the CI02 and the CI05?
The CI02 has a 0 to 9 channel keypad with an A/B/C code switch and runs on USB power with an adapter. The CI05 has 21 channels (3 codes x 7 channels), charges by Type-C and can also run on an optional 18650 battery for cordless use.
Do I need WiFi or a SIM card?
No. The units talk to each other by radio, so there is no internet, phone line or monthly bill involved. You only need power for each unit.
Can I mix CI02 and CI05 units?
Plan on using the same model in every room. Daytech does not state that the CI02 and CI05 work together, so buy all your units in one model.
Can I use it to check on an elderly parent or a baby?
Yes. Monitor mode lets one unit listen to the room where another unit is placed, and Call lets the other person get your attention with a beep.
How far does it reach?
The CI05 is rated 1 to 1.5 km in open areas or about 1 to 5 floors in a building. The CI02 is listed at about 1000 to 1500 m under ideal conditions. Walls, floors and interference shorten the range.
