VMIDirect Multi Channel Intercom with Speaker - Wireless
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
CI02
Product Description
-Home application -You can put the office intercom anywhere, bedroom, kitchen, baby room, living room, elderly room, garage, etc. -You can set a different channel code for each office intercom in the same channel code. -You can make group calls or private conversations to different rooms. -You can use the monitor (once every 24 hours) to monitor the room as you like. -Office applications -Different departments set different channel codes and make records. -You can have private meetings with specific people. -You can make emergency notifications or quick meetings through the group call function. -Different departments can communicate freely. -Outdoor activities application -This office intercom can be charged by a mobile power supply. -You can take the office intercomt o any place, there is no WIFI requirement. -wireless intercom system for outdoor activities.
Technical Parameter
Working Voltage:DC12V Max .Working Current::200mA Output Power:2W+3W No Distortion Frequency:10Hz-15KHz
CI05
Daytech Wireless Intercom for Home Multi-channel Wireless
• Doesn't need network, WIFI, line, or SIM card, Just plug and talk, No other payment except the electricity fee.
• Signal distance: Floor 1-5, In the open area: 1500 Meters
• USB charging or Battery powered: You could plug it in the socket to use, Or put the battery in to take it anywhere. ( Battery is not included, but you could buy the 18650 battery on your own)
• Totally 21 channels, Widely use in warehouse, mall, family, hotel and other place needs instant communication.
Features:
• 7 CHANNELS & 3 DIGITAL CODE - Wireless room-to-room intercom systems have ABC code selection, and 21 channels to choose from. (Each code with 7 channels from 1 to 6). Features an enhanced anti-interference and can work with other intercoms with the same digital channel code! You can add more intercoms to build wireless intercom systems for homes/businesses.
• PORTABLE CHARGING BY POWER BANK - This Intercom System is compatible with Power Bank (5V 1A) making it easy to take these intercoms any place you want. Suitable for both indoor and outdoor usage. This device is easy to set up and install. The intercom has 2 slots and 4 rubber footpads on the back and can be mounted on a wall or table without scratching any surface.
• EXCELLENT SIGNAL - Our wireless home intercom system provides you with clear and anti-interference sound quality. The effective distance of this intercom wireless is 1 - 1.5 miles up to the actual circumstance. This room-to-room intercom set features VOX (voice-activated) function, allowing you to easily talk to each other hands-free without yelling through the house. It is convenient to call between long-distance rooms, like a house or office.
• MULTIFUNCTIONAL INTERCOM SYSTEM - Our home intercom system has 4 main functions, including monitor, talk, group, and call. Widely used for office school business house communication, perfect for one-to-one, one-to-many communication, making your life and work communication become more convenient.
DAYTECH CI02 CI05 Multi Channel Wireless Intercom System Elderly Help Assistance Long Range No Bill No Network Group Call Communication Voice Monitor Easy Install Clear Sound Intercom for Spa Restaurant Business Office Hotel Hospital Clinic Home - VMI
