Transparent Mesh Lace Photography Background Cloth Tulle Prop Fabric
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ang ganda ng colors, malinaw at vivid. Lalo na yung lightweight and easy to drape, transparent mesh lace.
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung for shooting food, makeup, and jewelry, great for photography studio equipment. Authentic and legit seller, mabilis mag-ship.
Ang bilis dumating, at ang ganda ng packaging. Recommended seller! Lalo na yung durable and versatile, lightweight and easy to drape, great for photography studio equipment. Authentic and legit seller, mabilis mag-ship.
Satisfied customer here, ang ganda ng photos. Lalo na yung adds a dreamy and ethereal effect, transparent mesh lace, for shooting food, makeup, and jewelry. Authentic and legit seller, mabilis mag-ship.
Sobrang ganda ng quality, kahit sa low light, okay pa rin ang kuha. Lalo na yung durable and versatile.
Authentic and legit seller, thank you so much! Lalo na yung transparent mesh lace.
Medyo pricey pero worth it, solid quality talaga. Lalo na yung adds a dreamy and ethereal effect.
Hindi ako nagsisi sa pagbili. Napakagandang pang-photography. Lalo na yung transparent mesh lace.
Great for home studio! 'Di ako nahirapan gamitin. Lalo na yung transparent mesh lace, durable and versatile. Authentic and legit seller, mabilis mag-ship.
Gumagana lahat, at ang ganda ng effect. Perfect! Lalo na yung for shooting food, makeup, and jewelry, durable and versatile, transparent mesh lace.
Okay na okay ang tela, madaling gamitin. Lalo na yung great for photography studio equipment, adds a dreamy and ethereal effect, durable and versatile. Authentic and legit seller, mabilis mag-ship.
Thank you seller, maayos at complete ang package. Will order again! Lalo na yung great for photography studio equipment, durable and versatile.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung durable and versatile, lightweight and easy to drape. Authentic and legit seller, mabilis mag-ship.
Great for home studio! 'Di ako nahirapan gamitin. Lalo na yung great for photography studio equipment, durable and versatile. Authentic and legit seller, mabilis mag-ship.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung adds a dreamy and ethereal effect, transparent mesh lace.
Madaling gamitin at sobrang convenient, bilis mag-set up. Lalo na yung adds a dreamy and ethereal effect. Authentic and legit seller, mabilis mag-ship.
Okay na okay ang tela, madaling gamitin. Lalo na yung adds a dreamy and ethereal effect.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung lightweight and easy to drape. Authentic and legit seller, mabilis mag-ship.
Sobrang sulit nito, perfect sa mga product shots. Lalo na yung lightweight and easy to drape.
Sobrang sulit nito, perfect sa mga product shots. Lalo na yung great for photography studio equipment, adds a dreamy and ethereal effect.
Gumagana lahat, at ang ganda ng effect. Perfect! Lalo na yung transparent mesh lace, for shooting food, makeup, and jewelry.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung for shooting food, makeup, and jewelry.
Ang ganda ng tela, ang linaw ng kuha. Lalo na yung for shooting food, makeup, and jewelry, lightweight and easy to drape.
Ang bilis dumating, at ang ganda ng packaging. Recommended seller! Ganda ng for shooting food, makeup, and jewelry, pero medyo pricey lang.
Features
1. 100% brand new and high quality.
2. Very beautiful materials, suitable for nails, cosmetics and other photo background decorations.
3. Size: 100x150cm
4. The special fabric mesh has soft texture, and there will be uneven dyeing in manual dyeing
- Different styles of background material meet your multiple demands and make the photo more impressive.
- Taking beautiful flat lay photos for your food, cosmetics, flowers, jewelry, small product etc.
- Environmentally friendly and affordable.
Specification:
Color: 17 colors
Use: Shooting Background/Photography Props
Package list
1 x backdrops cloth
