Retro Linen Mat Photo Props For Photography 12x12cm
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Lalo na yung versatile for different product types, rectangle shape, plush background cloth. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng tela na to, sobrang reliable. Lalo na yung soft and comfortable texture. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng tela na to, sobrang reliable. Lalo na yung versatile for different product types.
Madaling gamitin at sobrang convenient, bilis mag-set up. Ganda ng soft and comfortable texture, available in different colors (e.g., beige, gray, white), pero medyo mahirap tanggalin ang dumi.
Ang ganda ng tela na to, sobrang reliable. Lalo na yung versatile for different product types, rectangle shape.
Thank you seller, maayos at complete ang package. Will order again! Lalo na yung available in different colors (e.g., beige, gray, white). Authentic and legit seller, mabilis mag-ship.
Legit at mabilis ang delivery ng seller. Lalo na yung soft and comfortable texture, rectangle shape, great for photography studio equipment.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung soft and comfortable texture, great for photography studio equipment. Authentic and legit seller, mabilis mag-ship.
Super satisfied ako sa purchase ko. Authentic at legit na legit! Lalo na yung soft and comfortable texture.
Satisfied customer here, ang ganda ng photos. Lalo na yung versatile for different product types. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng design, at madali lang gamitin. Maganda ang build quality. Ganda ng great for photography studio equipment, plush background cloth, pero medyo mahirap tanggalin ang dumi.
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung great for photography studio equipment. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng colors, malinaw at vivid. Lalo na yung soft and comfortable texture.
Gumagana lahat, at ang ganda ng effect. Perfect! Lalo na yung soft and comfortable texture.
Di ako nagkamali sa pagbili, ganda talaga ng tela na to. Ganda ng plush background cloth, available in different colors (e.g., beige, gray, white), pero sana mas maraming sizes pa.
Hindi ako nagsisi sa pagbili. Napakagandang pang-photography. Lalo na yung great for photography studio equipment, versatile for different product types, plush background cloth. Authentic and legit seller, mabilis mag-ship.
Di ako nagkamali sa pagbili, ganda talaga ng tela na to. Ganda ng soft and comfortable texture, pero medyo mahirap tanggalin ang dumi.
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung great for photography studio equipment, available in different colors (e.g., beige, gray, white). Authentic and legit seller, mabilis mag-ship.
Di ako nagkamali sa pagbili, ganda talaga ng tela na to. Lalo na yung rectangle shape, plush background cloth, available in different colors (e.g., beige, gray, white).
Para sa mga mahilig mag-picture, must-have talaga 'to. Ang ganda ng quality. Lalo na yung rectangle shape, soft and comfortable texture.
Hindi ako nagsisi sa pagbili. Napakagandang pang-photography. Lalo na yung versatile for different product types, great for photography studio equipment, plush background cloth. Authentic and legit seller, mabilis mag-ship.
Okay naman ang tela, pero Medyo may fade yung kulay, pero okay naman. Di ko sure kung authentic and legit seller.
Wow! Ang ganda talaga! Sulit ang bayad. Lalo na yung plush background cloth, rectangle shape.
Working as expected, authentic at ang ganda ng cloth. Lalo na yung available in different colors (e.g., beige, gray, white), plush background cloth, great for photography studio equipment.
Medyo mahal pero worth it naman, ang tibay ng quality. Lalo na yung great for photography studio equipment, versatile for different product types, plush background cloth. Authentic and legit seller, mabilis mag-ship.
Ang ganda ng tela na to, sobrang reliable. Lalo na yung available in different colors (e.g., beige, gray, white), plush background cloth.
Different styles of background material meet your multiple demands and make the photo more impressive.
- Taking beautiful flat lay photos for your food, cosmetics, flowers, jewelry, small product etc.
- Environmentally friendly and affordable.
-Made of high quality material, solid color, durable
-100% brand new and high quality
Specification:
Use: Shooting Background/Photography Props
Material: Linen
Size: 12*12cm
Weight: 20g
Package Info:
1 x Linen Mat
