LENTION CU707H Type C 3.1 Network Hub HDMI Cable VMI
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
CU707H USB-C TO 4K 60Hz HDMI Cable (1.8M)
USB-C TO HDMI (4K 60Hz)
Compatible: MacBook Pro 13/14/15/16, New iPad Pro, Mac Air, Surface, Chromebook, Samsung S20/S10/S9/S8/Plus/Note
About this item
Every Pixel and Hz Matters
Max resolution output is 4K (4096x2160)@60Hz, delivering incredibly quality videos and images to the connected display, up to 60Hz refresh rates, without the blur, distortion and delay
Video and Audio
Ideal solution for connecting a USB Type C device to HDMI enabled televisions, monitors or projectors for both video and audio transfer. Streaming sports events, gaming, movies and photos from everywhere
Plug & Play
No additional driver / software required. For playing audio via the external HDMI device, some devices may need to change "the default audio output device" setting in the system preference
Better Signal Transfer
Unibody aluminum alloy casing for better heat dissipation. Reinforced TPE cable coating to prevent interfere with wireless devices. Fits snugly with the USB-C port on your devices, better signal transfer protection
Stable Driver 3.0 Certified
LENTION published the advanced Stable Driver 3.0 standard to help customers buy with confidence. The standard included 3 main features: Non-Interference between connected peripherals, Sufficient power supply, and the Devices working under normal temperature without overheating
Compatible Devices
Television, Monitor, Projector, Personal Computer, Tablet
USB-C & Thunderbolt 3 Compatible - For MacBook Pro 13/14/15/16 (2022-2016), MacBook Air & iPad Pro 2018-2022, New iMac/Pro, New Mac Mini, MacBook 12, Surface Book 2/Go, Chromebook, HP, Dell, Acer, phones with DP ALT Mode: Samsung S8/S9/Plus/Note 8/9, etc
Inclusion:
*1.8 Meter Type-C Cable
Frequently asked questions
Which devices does the CU707H work with?
MacBook Pro, MacBook Air, iPad Pro, Surface and Samsung Galaxy S8 through S20 series, covering both Apple and Windows/Android USB-C devices with DisplayPort Alt Mode.
What resolution does it support?
4K at 60Hz, giving smooth motion for video and gaming unlike 4K30Hz adapters which show more judder on fast-moving content.
How long is the cable?
1.8 metres, long enough for a fixed desk or presentation setup where the laptop sits some distance from the display.
Do I need drivers?
No, it is plug and play, working directly once connected without needing software installed.
