JAKEMY JM-SK05 LCD Screen Suction Cup Opener Tool Set VMI
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
A heavy-duty suction cup screen opening tool for iPhone, iPad and tablet repair, strong enough to also function as a stand for holding a disassembled screen steady during the rest of the repair.
Specifications
- Model: JAKEMY JM-SK05
- Material: ABS, PVC, TPE
- Suction cup diameter: 60mm
- Height: 70mm
- Tool weight: 67g
- Orange suction cup weight: About 235g
Why it's built this way
The PVC working surface resists deformation better than cheaper rubber suction cups, so it keeps its grip strength over repeated use rather than losing suction after a handful of repairs. The ABS/TPE handle is shaped for a firm, comfortable grip during the actual pulling motion.
What's in the box
1 x JM-SK05 strong suction cup
Ships nationwide across the Philippines.
Frequently asked questions
How does a suction cup opener help?
It grips the glass surface of a screen so you can lift evenly across the whole panel rather than prying from one edge, which is what causes screens to crack when opened with a flat tool alone.
Will it work on any phone or tablet screen?
Suction cups grip flat glass surfaces generally, so it works across most phone and tablet screens, though very small or heavily curved screens can be harder to get a full seal on.
Do I need other tools alongside this?
Yes. Once the screen lifts, you typically need a spudger to disconnect ribbon cables and clips inside, and a screwdriver set for any screws underneath.
Is it reusable?
Yes, suction cup openers are designed for repeated use across multiple repairs rather than being single-use.
