JISULIFE FA27 Portable Rechargeable Desk Fan Compact & Quiet
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ang tibay ng hangin kahit maliit lang ang size. Worth every peso.
I received the parcel a bit late as expected. The package is safe and complete. As i try the product it was lowbat and im still charging it. Thank you seller for this nice product i hope this will last a long time. :) until next time!
Tama lang ang lakas, okay naman sya if less than 1 meter lang ang layo. See photos for cable and size reference. Working yung item and malinis din yung pagpack ng seller. Thank you so much, Jisulife!
Perfect gamitin sa picnic at outdoor activities. Ang tibay ng hangin kahit maliit lang ang size.
Madali i-charge at matagal bago ma-lowbat. Tahimik pero malakas ang buga ng hangin. Ang dali i-operate kahit walang manual.
Hindi nakakainis gamitin kahit matagal naka-on. Ang ganda ng design, modern at simple.
Madaling linisin at alagaan. Matibay kahit ilang beses na nabagsak.
Madaling linisin at alagaan. Saktong-sakto sa mainit na panahon. Tahimik pero malakas ang buga ng hangin.
Medyo maingay gamitin lalo na sa gabi. Maiksi ang battery life.
Okay gamitin sa kwarto pero hindi sa sobrang init. Design is simple, nothing special. Average lang ang lakas ng hangin.
Perfect sa biyahe. Ang ganda ng design, modern at simple.
Average lang ang lakas ng hangin. Design is simple, nothing special. Neutral lang ako sa performance.
Worth every peso. Matibay kahit ilang beses na nabagsak.
Sulit ang battery life, tumagal buong araw sa labas. Ang tibay ng hangin kahit maliit lang ang size. Madaling linisin at alagaan.
Ang dali i-operate kahit walang manual. Na-surprise ako sa lakas ng hangin.
Worth it ang pera. Secure pa ang packaging. Tnx seller
Hindi nakakainis gamitin kahit matagal naka-on. Ang ganda ng design, modern at simple. Tahimik pero malakas ang buga ng hangin.
Tahimik pero malakas ang buga ng hangin. Madaling linisin at alagaan.
Perfect gamitin sa picnic at outdoor activities. Matibay kahit ilang beses na nabagsak.
Ang dali dalhin, kasya sa maliit na bag. Ang tibay ng hangin kahit maliit lang ang size.
Hindi mainit sa kamay kahit matagal hawakan. Ang lakas maka-hotel vibes.
Best Feature:Low noise Product Quality:GoodValue For Money:worth it
This one is a good portable fan, low noise perfect for emergency brownout while working from home. Noise cancelling headphones cannot detect it but make sure to also adjust the noise cancellation settings in zoom or skype to "high" to enhance it further and all background sound will be suppressed except for speech.
Ang dali i-operate kahit walang manual. Ang dali dalhin, kasya sa maliit na bag.
Hindi mainit sa kamay kahit matagal hawakan. Sulit ang battery life, tumagal buong araw sa labas. Good purchase para sa price.
Tahimik pero malakas ang buga ng hangin. Good purchase para sa price. Hindi nakakainis gamitin kahit matagal naka-on.
Ang dali dalhin, kasya sa maliit na bag. Ang ganda ng design, modern at simple.
Ang bagal mag-charge. Maiksi ang battery life.
Tahimik pero malakas ang buga ng hangin. Ang tibay ng hangin kahit maliit lang ang size.
Ang dali i-operate kahit walang manual. Sulit ang battery life, tumagal buong araw sa labas. Na-surprise ako sa lakas ng hangin.
Worth every peso. Ang lakas maka-hotel vibes.
Good purchase para sa price. Tahimik pero malakas ang buga ng hangin.
Chilling and Fresh Weekend Time with the Child Even Indoors
Product Overview
Brand: Jisulife
Product Model: FA27
Rated Voltage: 5.0V = 2.0A MAX
Battery Capacity: 8000mAh (29.6Wh/3.7V)
Battery Cell: Lithium-ion battery
Fan Wind Speed: 4.5 m/s MAX
Product Weight: 35.8 oz
Charging Time: 5–6 hrs
Operating Time: Up to 30 hrs
Key Features
- Wireless freedom, non-clunky parts
- 8000mAh built-in battery for 30 hrs cooling time
- 4 wind speed settings and 4 shutdown timer settings
- Natural wind mode design
