FUJIFILM INSTAX MINI FILM 10's 10 Sheets VMI Direct
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
All 10 sheets worked, walang sayang! Sana laging ganito.
Very fun gamitin, parang instant bonding sa barkada.
Nakakatuwa gamitin lalo na sa parties, instant keepsake agad.
Di mo na kelangan ng filter, natural ang labas ng colors.
Best film talaga for Instax Mini, consistent ang quality.
Matibay ang packaging, di nadamage sa transit.
Perfect pang regalo! Binili ko for my pamangkin, super saya niya.
More fun gamitin pag may pa-creative frame na kasama.
Cute ng borders, lalo na kung mahilig ka sa journaling or scrapbooking.
Ang ganda ng quality ng prints, parang professional kahit instant lang. Ginamit ko sa outing, lahat natuwa.
Sulit gamitin sa travel para may keepsake agad.
Okay naman siya pero sana mas mura pa.
Mas mura pag bundle pack, kaya always check for promos.
Better than expected ang outcome ng prints.
Laging sharp ang details ng picture, wala akong reklamo.
Very fun gamitin, parang instant bonding sa barkada.
Clear ang prints at madaling gamitin kahit first time.
Clear ang prints at madaling gamitin kahit first time.
Dinala ko to sa beach trip, kahit cloudy maganda pa rin ang develop.
Super saya gamitin pang-capture ng random memories.
Sayang lang wala mas malaking size pero love ko pa rin.
Makes me feel creative, lalo na pag nagde-decorate na.
Wala pang fake na na-encounter ko, this store is legit.
Used this for baby milestones photos, ang cute sobra!
Nagkaroon ako ng problema sa isa, may light leak yung photo.
Sulit kahit 10 lang per pack, parang collector�s item ang feels.
Feature:
Fujifilm Instax mini Films(Credit Card Size Photos)film is for all instax mini cameras(Mini 90/ 8/ 7/ 7s/ 10/ 25/ 30/ 20i/ 30i/ 25i/ 50i/ 55i/ 50s, 300 Camera ,Share SP-1 Printer) and comes in a handy cartridge.
> It offers stunning instant pictures that you can fit into a purse, wallet or mini photo frame. Instax film ensures sharp, clear reproduction, vivid color and natural skin tones.
> Highly stable, the new emulsion performs at temperatures as low as 5°C and as high as 40°C.
Integral film, the kind of instant film used by instax, works because it contains layers of emulsion dye and layers of developing dye sandwiched within its “sheet.” Developing and fixing chemicals are stored in the “sack” of white border on the bottom of the image and when the film is pushed out of the camera
