SJCAM SJ8 Dual Screen And SJ8 Air 4K WiFi Helmet Vlogging Camera
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
SJCAM SJ8 Air Action Camera WiFi Remote Helmet Camera Ultra HD 1296P 30FPS Extreme Sports DV 30m Underwater Waterproof Camera
SJCAM SJ8 Dual Screen 4K/30fps Sports Action Camera with Mic | 2.33'/1.3' Dual Touch Screen Display | 170° Wide-Angle | Super Night Vision | 30m Waterproof |Digital Vlog Camera | Black
Product details of SJCAM SJ8 Air Wi-Fi Waterproof 1080P 30FPS 2.33” LCD Sports Action Camera
- Application: Extreme Sports,Underwater
- Chipset: Novatek 96658
- Chipset Name: Novatek
- Features: Mini
- Function: Waterproof, WiFi
- Max External Card Supported: Micro SD 128G (not included)
- Screen: With Screen
- Screen size: 2.33 inch
- Battery Capacity (mAh): 1200mAh Li-ion Battery
- Battery Type: Built-in
- Charge way: USB charge by PC
- Charging Time: 3h
- Standby time: 3h
- Working Time: 130mins video recording at 1080P
- Lens Diameter: 2.6mm
- Image Format: JPG
- Video format: MP4
- Video Frame Rate: 30FPS
- Video Resolution: 4k, 1080P (1920 x 1080) (30fps), 1269P (2304 x 1296), 720P (30fps)
- Waterproof: Yes
- Waterproof Rating: IP68
- WIFI: Yes
- WiFi Distance: 10m
- PhotoResolutions: 14M（4320×3240 4:3)12M (4032X3024 4:3)Chipset:Novatek NT96658 Sensor Resolution: 14.24 Mega Pixels Screen Size :2.3" LCD, Video Format :MP4 (H264)
- Wireless Connection\&Remote Control- Download the SJCAM APP into your phone, then wireless control your action camera via the APP
- 160 Degree Super Wide Angle- 3 FOV settings allow to catch up 160 degree wide viewing, different from the common shooting angle of traditional cameras
[8X DIGITAL ZOOM]
See the miraculous work of Ambarella processor and Sony Sensor IMX377 combined
[Clean image]
even after 8x magnification.
[TYPE-C]
USB Type-C 40MB/S SJ8 Series Action Camera utilizes reversible USB
Type-C connector which brings great convenience for users.
Fastertransfer rate up to 40Mb/s,
much faster than all previous models.
Can also charge other peripherals.
[7G 170º FOV]
7 layers of glass lens (including 2 layers of Asperic lens)
allows for a distortion-free, high resolution,
170-degree Field Of View,
perfect for capturing everything that is in front of the camera with absolutely crisp and vibrant detail.
[BEAUTY and THE BEAST]
SJ8 has a grand IPS Retina screen,
which is super sensitive and has a great quality.
Smartphone like technology creates an outstanding results.
[2 MICROPHONES FOR PERFECT SOUND]
SJCAM comes with 2 microphones, one on the front and one on the side which not only allows to record an
amazing clear sounds, but also enables noice cancellation.
Take Your SJ8 to a concert, record an interview or a travel vlog!
[WIFI 2.4 and 5GHZ]
Switch from 2.4GHz to the much faster 5GHz on-demand to speed up file transfers and other app-base functions like low-latency image previews.
Product details of SJCAM SJ8 Dual Screen Action Camera 4K 30FPS 20MP Waterproof WiFi Night Vision 2.33 inch Touch Screen Sports Cameras
- [High-Quality Pictures & Videos] Max. 4K/30fps video resolution, max. 20MP photo resolution, CMOS sensor, capture every moment in high clarity, presenting more details, giving you great visual experience.
- [WiFi & APP Function] Support WiFi function, photos and videos can be taken, reviewed, and edited on smartphone and shared on social media in real time through the APP; 140.5 degree wide angle, a wider perspective, a more wonderful world.
- [30 Meters Waterproof] With upgraded waterproof case, no fear of rainy days, enables you to explore the wonderful underwater world freely, perfect for outdoor sports, such as swimming, surfing, diving, drifting, etc.
- [2.33 Inch Display Screen] Large and clear front and rear IPS touchscreen allows you to review photos and videos clearly on camera, support remote control (not included), offering a new way of photo taking, easy and convenient for operation.
- [Multifunctional Action Camera] Also support other powerful functions like time-lapse, car mode, loop recording, max. 128GB extended TF card memory, normal/ auto/ timed shooting modes, etc.
About this item
- 2.33'' and 1.3'' Dual screen SJ8 action camera, presenting more amazing images to you.
- Using Novatek chip and professional image sensor Sony IMX335, the highest resolution supports 4K/30FPS.
- AI puts your subjects on priority Identifies subjects and adjusts automatically. With a30M waterproof case, you can enjoy a variety of underwater sports.
- 170° Wide-angle lens Capture everything with a strong sense of visual space.
- 2.4GHz WiFi module supports fast browsing and downloading videos on mobile phones.
- The SJ8 Dual Screen uses reversible type-C USB connector, which brings great convenience to users. It has Higher capacity 1200mAh Removable battery with low power dissipation.
- Package Include:- 1 x Camera, 1 x SJ8 Mic, 1 x Waterproof Housing, 1 x Waterproof touch bottom case, 1 x Stand Base, 1 x Helmet base (arc), 1 x Helmet base (flat), 1 x Type-C cable, 2 x 3M Adhesive Tape, 1 x Cleaning Cloth, 1 x Quick Guide, 2 x SJCAM Sticker, 1 x Lens protective cover
