GXCT MT-34 81cm 3 In 1 Extendable Tripod Selfie Stick With 360 Degree Ball Head
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
An 81cm 3-in-1 extendable tripod and selfie stick with a 360° ball head and a 2-in-1 phone clamp/tripod plate design, adapting from a compact handheld grip to a full 6-stage tripod.
Key features
- 2-in-1 phone clamp design: The tripod plate has a 1/4" universal screw for mounting a camera when folded, and stretches to clamp phones 58–98mm wide
- 6-stage extension: Extends to 81.5cm, folds down to just 26cm for carrying
- 360° adjustable ball head: Shoot from any angle, supports both horizontal and vertical video
- Multifunctional: Connects to DSLRs, compact vlog cameras, SLRs, and smartphones alike
- Various uses: Selfie/vlog handle, desktop tripod, or ring-light stand for live streaming
Specifications
- Model: GXCT MT-34
- Extended length: 81.5cm
- Folded length: 26cm
- Clamp width: 58–98mm
Ships nationwide across the Philippines.
Frequently asked questions
How tall does the MT-34 extend?
81cm fully extended, giving genuine height for group shots and elevated angles rather than only close-range selfies.
What does 3-in-1 mean here?
It works as a handheld selfie stick, a tabletop tripod, and a stand with the 360-degree ball head for angled shots, covering three shooting styles from one accessory.
Can I angle the phone or camera freely?
Yes, the 360-degree ball head lets you tilt and rotate to any angle and lock it in place, rather than being limited to a fixed forward-facing position.
Will it fit a camera as well as a phone?
Check the mount type on the listing, since GXCT's MT series ball heads typically use a standard 1/4-inch thread compatible with both phone clamps and cameras.
