GXCT MT-09 Mini 2-in-1 Vlog Tripod & Extendable Selfie Stick for GoPro Hero 10-5
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The GXCT MT-09 is a highly portable 2-in-1 accessory that works as both a handheld grip/selfie stick and a tabletop tripod, built for action cameras like the GoPro Hero 7–12.
Key Features
- 2-in-1 design: Switches seamlessly between a handheld extension pole and a stable three-leg tripod
- Compact portability: Folds down to approx. 12.7cm, pocket-sized for travel
- Adjustable reach: Extends up to approx. 25cm for better selfie angles and group shots
- Secure grip: Rubberized handle and non-slip feet for stability on flat surfaces and a comfortable hold in hand
- Lightweight build: ABS plastic and aluminum construction, about 74g
Specifications
- Material: ABS plastic, polycarbonate, aluminum
- Max load: 2kg
- Mount type: Standard 3-prong GoPro mount, includes thumb screw
- Compatibility: GoPro Hero series, DJI Osmo Action, Insta360
Ships nationwide across the Philippines.
Frequently asked questions
Which cameras does the GXCT MT-09 fit?
Action cameras including GoPro Hero 12, 11, 10, 9, 8 and 7. It uses the standard action camera mounting fingers, so it also fits most cameras that adopt the GoPro fitting.
How small does it fold?
12.7cm, roughly 5 inches, which fits in a jacket pocket or the side of a small bag. That size is why people actually carry it rather than leaving it at home.
Can it work as both a grip and a tripod?
Yes, that is the 2-in-1 design. It extends as a handheld pole for selfies and following shots, then the legs fold out to stand it on a table or the ground for stationary filming.
Is it stable enough to leave standing?
On a flat surface with an action camera, yes. It is a mini tripod rather than a full-size one, so avoid uneven ground and windy positions, and be careful with heavier accessories mounted on top.
Will it hold a phone?
Only with a separate phone clamp fitted, since it is designed around the action camera mount. If you mainly shoot on a phone, a dedicated phone tripod such as the MA09 is the better choice.
