Ulanzi MT-16 Extendable Desktop Tripod With Ball Head
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Pwede sa phone, camera, at light—super versatile.
Ginamit ko with my DJI, super compatible.
Kung gusto mo ng reliable tripod, ito na ‘yon.
Love ko to! Swak sa content creation ko.
Tamang-tama sa desk setup ko, di na kailangan stand.
Nagamit ko sa travel ko, consistent quality!
Ginamit ko sa livestream, di ako nabigo. Very stable.
Maliit pero matibay, parang tank sa grip!
Di nagloloose kahit tagal gamitin, panalo.
Mukhang matagal masira, di parang cheap plastic.
Satisfied customer here! Worth the buy.
Ang sleek ng design, bagay sa minimalist setup ko.
Ang tibay ng tripod na ‘to! Madaling i-extend at magaan dalhin. Ginagamit ko sa outdoor vlogs ko, super handy.
Comfortable hawakan, kahit matagal magshoot hindi nakakapagod.
Hindi nagshashake kahit naka full extend.
Easy gamitin, stable at di madulas.
Consistent performance kahit ilang buwan ko na gamit.
Walang sabit, maayos na quality.
Ginagamit ko for my reels, stable kahit mahangin.
Di naman ganun ka special pero okay naman quality.
Not premium pero reliable for casual shoots.
Budget-friendly pero hindi tinipid ang materials.
Saktong height for desk setup ko.
For its price, napaka-worth it! Recommended sa friends ko.
Mukhang tatagal to, solid material.
Lahat ok sana pero yung locking mechanism minsan lumuluwag.
Gustong gusto ko ‘yung portability, di hassle sa bag.
Ayos sana kaso medyo loose yung joint after a few months. Pero still functional.
A 2-in-1 extendable tripod and selfie stick for DSLR cameras, action cameras and smartphones, folding down to just 22cm and weighing only 170g for travel-friendly filming and vlogging.
Specifications
- Model: Ulanzi MT-16
- Material: ABS, aluminum
- Weight: 170g
- Length range: 22–44cm
- Max load: 1.5kg
- Extension: 4 levels
- Mount: Cold shoe with 1/4" thread, universal 1/4" screw compatible with camera/phone holders, universal action camera mount
Key features
- Dual functionality — works as a stable tripod holder and a comfortable ergonomic grip for handheld selfies and video
- 360° rotation ball head for any angle adjustment
- Rubberized grip design for comfort and anti-slip hold
- Cold shoe mount for attaching a mic or light stand
Ships nationwide across the Philippines.
Frequently asked questions
How much can I extend it?
Check the current listing for the specific extended height, since Ulanzi's MT-16 is built as a desktop tripod with adjustable extension rather than a full standing-height model.
What does the ball head let me do?
Angle and lock the camera or phone at any position rather than being fixed pointing straight ahead, useful for tilted or creative framing on a desk.
Is it good for streaming?
Yes, a desktop tripod with a ball head is a common streaming and video call setup, giving a stable, adjustable camera position without a full floor tripod's footprint.
What can I mount on it?
Check the specific mount type, since Ulanzi's desktop tripods vary between phone clamp and standard camera thread fittings.
