Daytech PB10 Wireless Smart Dog Training Doorbell
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Daytech PB10 is a ₱349 wireless dog training doorbell with 36 sounds and potty voice prompts, sold at VMI Direct.
How do I potty train my dog with the Daytech PB10?
Place the button near the door at your dog's nose height. Tap it each time you take your dog out, then reward them outside. Most dogs learn to tap it themselves after consistent practice.
- Large 3.43-inch button
- 36 sounds and voice prompts
Is the Daytech PB10 good for small or senior dogs?
Yes. It activates with a gentle nose or paw tap, so puppies, small breeds, senior dogs and quiet dogs that do not bark can still tell you when they need to go out.
- Record your voice: Daytech PB11
- More: pet doorbells
Features
- Help Your Dog Signal Potty Time: Give your puppy or quiet dog a clear way to tell you when it’s time to go outside. This dog bell for door potty training helps reduce missed signals, door scratching, and indoor accidents when used with consistent training.
- Touch Activated for Nose or Paw: The large 3.43" dog door bell is easy for puppies, small dogs, senior dogs, and quiet dogs to activate with a gentle nose or paw tap. Place it at your dog’s natural reach near the door, wall, or floor for easier training.
- 36 Built-in Sounds & Voice Commands: Choose from chimes, melodies, and clear voice prompts like “Potty” and “Outside” to match your dog’s routine. Familiar words help your dog connect the sound with going out, making this dog potty bell easier to understand.
- 5 Adjustable Volume Levels: Set a lower volume for nighttime, apartments, or sensitive dogs, or turn it up so you can hear the bell from another room. Start low during training to avoid startling timid puppies.
- Easy Setup, Training Required: No tools or WiFi needed. Attach the dog training bell to a smooth door, wall, or floor surface with the included adhesive, insert AAA batteries (not included), and start training. For best results, tap the bell before each potty break, open the door, and reward your dog after going outside.
Specifications
- Brand: Daytech
- Model: PB10 (PB10-BL/YE)
- Color: Black/Yellow
- Power: AAA batteries (not included)
- Item Weight: 4.2 ounces
- Package Dimensions (L × W × H): 4.45 × 3.54 × 1.26 inches
- Material: Plastic
- Warranty: 3 months (manufacturer)
Included Components
1 × Dog Button, 1 × Non-marking Double-Sided Tape, 1 × User Manual (batteries not included)
Specific Uses for Product
Behavior, Indoor, dog potty training, dog training, and dog training bell.
Frequently asked questions
How many sounds does it have, and can I lower the volume?
It has 36 built-in sounds, including Potty and Outside voice prompts, and 5 volume levels.
Does it need WiFi or a separate receiver?
No. It needs no WiFi or tools, and the package lists one dog button with no separate receiver.
Are batteries included?
No. It runs on AAA batteries, which are not included, so buy them separately.
