Best Beeper System for Restaurants Guest Pager
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Daytech EP1000 is a 6-piece coaster buzzer system for restaurants and clinics, cutting the noise of staff calling out names or numbers to let guests know it's their turn.
Key features
- 2 reminder modes: buzzer + vibration + LED flash, so customers hear it even in a noisy restaurant, or switch to silent vibration/flash mode for a clinic or hospital
- Long range: 433MHz signal reaches up to 100m/300ft indoors, up to 200m/600ft with no obstacles
- Waterproof, oilproof keyboard: works fine in kitchens, food trucks, and other wet environments
- Multiple keyboards can call the same pager, and one button closes all pagers back into the charging slot at once
Specifications
- Keyboard dimensions: 200 x 160 x 33mm
- Pager dimensions: 80 x 13.5mm
- Keyboard weight: 426g
- Pager weight: 35g
- Keyboard shell material: ABS
- Pager shell material: PC
- Transmitting power: 110mW
- Receiving sensitivity: -114dB
- Standby power consumption: 90mW
- Battery: 350mAh Li-ion (pager)
- Max output power: 27W
- Power supply: 5V/6A
Where it's used
Suited to fast food restaurants, coffee houses, pizza shops, banks, factories, shopping malls, recreation centers, food courts, clinics, churches, auto shops, and test centers.
What's in the box
6 x Coaster pagers, 1 x Keyboard transmitter, charging base
Ships nationwide across the Philippines.
Frequently asked questions
What is the actual range?
Up to 100m indoors, extending to 200m in a barrier-free open environment. That is considerably shorter than Daytech's E-P300 or RP01 systems, so this model suits a smaller venue rather than a large property.
How many coasters come in a set?
Choose from 1, 3, 5 or 6-piece sets depending on how many tables or queue positions you need to cover at once.
Is it waterproof?
Yes, the touch keyboard is waterproof and oilproof, built to keep working in a kitchen, food truck or other wet environment where a standard keypad would fail.
What alert modes does it have?
Buzzer, vibration and flash, with the sound able to be turned off entirely, which suits switching between a noisy restaurant floor and a quiet clinic waiting room.
How is this different from the Daytech pager systems?
It is a coaster-style pager rather than a keychain or handheld unit, sold in smaller set sizes with shorter range. It suits a small restaurant or cafe rather than a large venue needing hundreds of metres of coverage.
