Anker SOLIX C300 AC/DC Portable Power Station
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Key features
- Compact with real power: 300W rated output (600W surge) from a 288Wh battery, with 140W two-way USB-C fast charging
- 7 device charging ports to power multiple devices at once
- Travel-friendly: 15% smaller than similar power stations, compatible with an optional carrying strap (sold separately)
- 100W solar input for off-grid recharging
- 4 ways to recharge: AC (to 80% in 50 minutes), solar, car charger, or PD 3.1 USB-C
- LiFePO₄ battery rated for up to 10 years, backed by a 5-year warranty
- Smart app control via Bluetooth or Wi-Fi
- Quiet 25dB operation, suited to camping and overnight use
Specifications
- Brand: Anker
- Model: SOLIX C300 (A1722)
- Rated power: 300W
- Surge power: 600W
- Battery capacity: 288Wh
- Battery type: LiFePO₄
- Total power outlets: 8
- AC recharge time: To 80% in approximately 50 minutes
- Solar input: Up to 100W
- Weight: 4.13kg
- Dimensions: 6.46 x 6.34 x 9.45 inches
What's in the box
- Anker SOLIX C300 Portable Power Station
- AC charging cable
- Safety manual and warranty information
Ships nationwide across the Philippines.
Frequently asked questions
What can the Anker SOLIX C300 actually run?
Its 288Wh battery and 300W rated output suit electronics rather than appliances. Expect roughly 4 hours for a 60W laptop, around 20 phone charges, or a router and modem for most of a working day. It will not run a refrigerator, rice cooker or kettle.
Is it enough for a work-from-home brownout?
For a laptop, router and phone, yes. Those typically total 60 to 100W, giving roughly 2.5 to 4 hours of usable runtime. A desktop computer and monitor draw far more and would drain it in under an hour.
How many devices can I charge at once?
Seven ports, including 140W two-way USB-C fast charging that also recharges the unit itself. The 600W surge rating covers brief spikes from devices that draw more on start-up than in normal use.
How long does it take to recharge?
80 percent in about 50 minutes from a wall socket. It also charges from up to 100W of solar, a car socket, or a PD 3.1 USB-C source, which is unusual flexibility at this size.
How long will the battery last before it degrades?
It uses LiFePO4 cells, which Anker rates for up to 10 years of use. That chemistry also tolerates heat better than standard lithium-ion, which matters for equipment stored in a Philippine home year-round.
Is it easy to travel with?
Yes, that is its purpose. It is around 15 percent smaller than comparable power stations and takes an optional carrying strap, sold separately. Check current airline rules before flying, as watt-hour limits apply to lithium batteries in cabin baggage.
