Ulanzi GP-16 Magnetic Action Camera Quick Release Bracket
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
“Gagamitin ko palagi ito sa mga upcoming shoots. Very useful!”
“Perfect for mounting in tight spaces. Di sya malaki.”
“Ganda ng concept — combine magnet + locking pin — safe at fast.”
“Hindi ko pa magamit ng ilang taon pero so far wala problema.”
“Ang ganda ng magnetic bracket na ‘to! Kahit sa action shots, di bumabagsak ang GoPro ko.”
“Hindi siya pang pro rig pero ok na sa mga everyday setups.”
“Easy gamitin, kailangan lang i-align, then click, done na mount.”
“Hindi nag-fluctuate signal or stability, smooth ang mount.”
“Maganda siya pero minsan parang medyo mahina yung magnet kapag malakihan camera.”
“Ginagamit ko lang siyang light rig — medyo overkill para dito pero acceptable.”
“Kahit maglakad ako habang nagpapababa, stable pa rin ang mount.”
“Nagamit ko sa hiking vlog ko, stable kahit sa uneven surface.”
“Ok siya pero kapag sobrang bigat rig, talagang napipislit magnet strength.”
“Ginagamit ko ito bilang spares kapag main mount ko may problem.”
“Pag may vibration ng motor minsan may konting wiggle, pero acceptable pa rin.”
“Hindi bigla bumabagsak due to locking pin, combine magnet + pin works well.”
“Ang iniisip ko disadvantage niya pero maganda yung design.”
“Perfect sa GoPro setups ko. Click and go lang!”
“Compact, hindi awkward sa bag. Great companion sa travel shoots.”
“Hindi flutter yung camera kapag naka mount dito. Steady pa rin.”
“Maliit pero medyo mabigat yung build — solid talaga.”
“Kapag sobrang jerk motion, kailangan siguraduhing nakalock mabuti.”
“Kayang hawakan yung camera + mic, pero wag masyadong mabigat.”
“Parehas mount na gamit sa gimbal at rig setups. Very flexible.”
“Kapag naka-lock, di mo tatanggalin kahit hilahin mo. Solid latch.”
“Hindi pa ako nasisiraan kahit ilang gamit na. Solid.”
“Sobrang bilis ng mount/dismount — malaking time saver sa field.”
“Sobrang dali i-mount at tanggalin. Very handy para sa fast shots.”
“Sa malamig na klima, medyo huminang magnet power. But functional.”
“Nung tinanggal, may mark na magnetic smudge sa mount. Pero pwede linisin.”
“Madali i-swap ang camera, malaking help sa fast shoots.”
“Maganda siya pero kung pang casual vlog lang, medyo overkill.”
A magnetic quick-release bracket for action cameras, letting you snap the camera on or off a mounted baseplate instantly rather than fumbling with screws or clips mid-activity.
Specifications
- Brand: Ulanzi
- Model: GP-16
- Material: Plastic
- Net weight: 113g
- Size: 90 x 80 x 21mm
- Static load: 20N
- Adsorption load bearing: 250g (ordinary sports load)
How to install
- Take out the baseplate
- Put the baseplate behind your clothes
- Aim the action camera in the right place
- Start recording
What's in the box
- 1 x Ulanzi GP-16 bracket
- 1 x Lanyard
Ships nationwide across the Philippines.
Frequently asked questions
How much weight can it hold?
250g under normal movement, 20N static load. That comfortably covers a bare action camera but leaves little margin for heavier accessories attached, so avoid stacking extra gear on top of the camera.
How does the quick release work?
Strong magnetic attraction lets the camera snap on and detach quickly without unscrewing a mount, useful when you need to grab the camera fast or swap it between mounting points.
Is magnetic mounting secure enough for action use?
For steady mounting and quick access, yes. For high-vibration or high-impact activities where the camera might separate from the base, a screw-locked mount holds more securely than magnets alone.
What does it fit?
Action cameras using the standard GoPro-style mounting fingers, so it works across GoPro and most cameras adopting the same fitting.
How big is it?
90 x 80 x 21mm at 113 grams, a compact adapter rather than a full mount, designed to attach to an existing mounting point.
