Ins Style Acrylic Mirror Photography Props Geometric Shooting Studio Backdrop
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
An acrylic mirror photography prop for flat-lay and product shots, using vacuum nano-plating for a high-definition reflective finish that adds depth and shine beneath jewelry, cosmetics, and small products.
Specifications
- Material: PMMA acrylic (impact-resistant, unbreakable)
- Finish: Vacuum nano-plated mirror, silvery
- Thickness: 2mm
- Weight: 0.1kg
Why acrylic over glass
PMMA acrylic gives the same reflective mirror finish as glass while being far more impact-resistant and safer to handle around a studio setup — it won't shatter if dropped, which matters when it's underfoot during a shoot.
Worth knowing before you buy
Allow for slight color variation from photos and 1-2mm measurement differences due to manual production. Ships without retail box, packed safely in a bubble bag.
What's in the box
1 x Photo prop
Ships nationwide across the Philippines.
Frequently asked questions
What does the mirror surface actually do for a photo?
It creates a reflection beneath the product, giving the polished, floating look common in jewellery, cosmetics and perfume photography. It works best with a single clean product rather than a cluttered flat-lay.
Will it scratch easily?
It is PMMA acrylic rather than glass, which resists impact and does not shatter, but the mirrored surface can still pick up fine scratches from grit or careless wiping. Dust it with a soft cloth rather than wiping dry.
Which shape should I choose?
Round shapes suit round products like bottles and jars; geometric and angular shapes suit boxed or rectangular products. Match the prop shape loosely to the product shape for the most natural-looking composition.
Does it need special lighting?
A mirror surface reflects everything above it, including your lights and camera, so position lighting carefully to avoid unwanted reflections showing up in the shot. This takes more setup care than a matte backdrop.