Poweradd by EBL AA Battery 1.5v Non-Rechargeable Alkaline Batteries
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Works on my instax mini 11. Great since I am planning to use these as back up batteries during our trip abroad. Thank you so much po!
The delivery was FAST, trying to set a new record! And the batteries work fine and the free, AA, non-rechargeable batteries were nice.
Long-lasting batteries for all your household appliances. Salamat seller
Medyo mabilis ma-drain pag sa laruan ng anak ko, pero sa wall clock matagal siya.
Average lang, pero at least hindi mabilis masira.
Works as intended. Thanks for the freebies! :)
Ginamit ko sa remote at mouse, so far okay naman tumagal. Worth it bilhin.
Medyo mabilis ma-drain pag sa laruan ng anak ko, pero sa wall clock matagal siya.
Sana rechargeable na lang pero overall okay naman ang power.
Great gift from the seller. Thank you.
Nagustuhan ko packaging, safe at sealed. Tumagal din sa flashlight.
Ginamit ko sa remote at mouse, so far okay naman tumagal. Worth it bilhin.
Pwede na for the price. Hindi naman agad na-leak kahit matagal nakalagay.
Okay siya for everyday use, lalo na sa keyboard at remote. Tatagal din.
Good performance, kahit budget friendly. Gamit ko sa calculator at okay pa rin.
Sulit yung pack, matibay at hindi agad nauubos. Recommended!
No mark 2700mah
Hindi siya best sa high-drain devices pero solid sa simple gadgets.
Poweradd by EBL AA 1.5V non-rechargeable alkaline batteries, built for everyday devices — remote controls, toys, flashlights, and anything else that takes standard AA power.
Key features
- High-quality alkaline composition for consistent, dependable energy
- Suited to both high-drain and low-drain devices
- Shelf life of up to 5 years — stock up without worrying about expiry
- Leak-resistant design keeps your devices safe during use
Specifications
- Battery type: AA
- Voltage: 1.5V
- Chemistry: Alkaline (non-rechargeable)
Ships nationwide across the Philippines.
Frequently asked questions
Is this rechargeable like other EBL batteries?
No, this specific product is a non-rechargeable alkaline battery, unlike most of EBL's catalogue which focuses on NiMH and lithium rechargeables. Do not attempt to charge it in any battery charger, since alkaline cells can leak or rupture if charged.
What devices suit alkaline over rechargeable?
Low-drain devices used infrequently, such as remote controls, clocks and smoke detectors, where a single alkaline cell can last a year or more and the convenience of rechargeables offers less benefit.
Why choose disposable over rechargeable at all?
Lower upfront cost per battery and no need to own a charger, which suits occasional or backup use rather than devices drained daily.
How should I store unused batteries?
Somewhere cool and dry, away from metal objects that could short the terminals, and check the expiry date periodically if they sit unused for a long time.
