Golf G62 10000mAh Power Bank Dual USB Ports 2.1A Fast Portable Mobile Charger
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Golf G62 is a ₱350 10,000mAh (36Wh) mini power bank that weighs 170 g, sold at VMI Direct.
How many times can the Golf G62 charge my phone?
The G62 gives a typical 4,500 to 5,000mAh phone about one and a half to two full charges. Real results depend on the phone and cable, since some energy is lost as heat when converting to your phone's voltage.
Can I bring the Golf G62 on a plane?
Yes, in your hand-carry. At 36Wh it is well under the 100Wh limit that needs no airline approval. Do not pack it in checked baggage, and check your airline's rules on using power banks during the flight.
- More capacity: Golf Slim 20000mAh
- All models: power banks
- Guide: Golf G61 vs G62 vs Slim 20000mAh
Product details
A mini 10,000mAh power bank sized for everyday carry, small and light enough to fit in a bag without adding bulk.
Specifications
- Model: Golf G62
- Battery: Li-polymer, 10,000mAh (36Wh)
- Rated capacity: 6,200mAh (5V/2.1A)
- Output: DC 5V/1A max
- Input: DC 5V/2.1A
- Dimensions: 6.5 x 2.5 x 9cm
- Weight: 0.17kg
What's in the box
- 1 x Mini power bank
- 1 x Charging cable
Ships nationwide across the Philippines.
Frequently asked questions
Why does the rated capacity say 6200mAh when the title says 10000mAh?
Both figures are correct and describe different things. 10000mAh is the raw cell capacity inside the power bank. 6200mAh is the usable capacity actually delivered to your phone through the 5V/2.1A output, after the voltage conversion loss every power bank has. This is normal and applies to all power banks, not a defect specific to this one.
How many phone charges does that give?
Roughly one and a half to two full charges for a typical modern phone, based on the 6200mAh usable output rather than the raw 10000mAh figure.
How long does the power bank itself last on standby?
Rated for 6000 hours of battery life, so it holds charge over long storage periods between uses rather than draining flat if left unused for a while.
How compact is it?
170 grams at roughly 6.5 x 2.5 x 9cm, mini for a 10000mAh capacity, which is the tradeoff most 10000mAh power banks do not make as well.
