


Nextool Mini Folding KT5026B VMI DIRECT
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ultra light weight, this multifunctional tool is only 28.5g
Comfortable grip, easy to use
High strength alloy, excellent material
Equipped with knifes, scissors, screwdriver, to meet your different needs
Product details of NEXTOOL KT5026 Multifunction Mini Scissors Screwdriver Folding Creative Tool Outdoor Survive Clip Cutter
Multifunctional tool
This is a modern multitool that will replace several tools at once. It perfectly combines small scissors, a knife, a nail file and even a screwdriver, with which you can easily solve almost any task. The multitool will be an excellent assistant both in everyday life and during travel.
Compactness and reliability
The tool is incredibly compact, with a length of only 64.5 mm and a weight of less than 30 grams. The multitool fits easily into even the smallest pocket and can be used as a key ring. Its body is made of high quality stainless steel, which is not afraid of corrosion and has a long service life.
Durable knife materials
The materials selected by the manufacturer to create the presented design require special attention. The creators of the model needed to reach a compromise between the low weight of the device and its strength. These characteristics were achieved by using 5052 aluminum alloy for the handle and 42012 steel for the blade. Having stainless characteristics, these two metals became an excellent base for the knife, its handle and all the tools on board. It should be added that the steel blade retains its sharpness for a long time, which is also important.