









XTUGA Burner Pro Panels Foldable & Portable Microphone Isolation Shield with Top cover New Design VMI Direct
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
XTUGA Burner-Pro Isolation Shield
Feature:
1.Design Patent: New cover design, to avoid the noises from the top
2.High-Density Absorbing Vocal Foam: Insulation sound diffusion & reduces noise
3.Three Layers Filtration: To eliminate all annoying noises interference
4.Foldable & Portable: Easy to carry and use whenever & wherever
5.Stability Feet: To prevent sliding when used in desktop mode
Description:
1. The Sound absorbing panel is composed of two key components, the folding diffusion shell, and the foam absorption lining.
2. The outer shell is composed by 3 or 5 plastic plates which are vented with small holes designed to allows the microphone to "breathe" and prevents reflections within the arc of the shield.
3. The inner walls of the diffusion shell are lined with high quality foam used to absorb the source's reflecting audio waves that are being recorded after they reach the microphone.
4. It is designed for microphone-stand mounting, can accommodate any size microphones. Create a closer, drier, more controlled vocal or instrument recording in many situations.
5. It has 3 or 5 panels. 1 stationary center panels and 2 or 4 foldable end panels. This design makes the panel easy to pack and carry around without occupying too much room.
6.Sturdy construction, make it durable and sturdy. High-density sound absorbing acoustic foam ensures good recording. Adjustable knobs make the installation on stand more easy and stable.
Specifications:
Material: Plastic, sponge
Color: Black
Item Size: 750*250*350mm
Application: Recording Studio, Family, etc.
Recommended with: UL-03 Floor stand
How it Works
The sound-absorbing panel consists of the folding diffusion and shell and a foam absorption lining. The outer shell is composed of three or five plastic plates that are vented with small holes that allow the microphone to breathe and reduce reflections within the arc of the shield. The inner walls are lined with a premium quality form to absorb reflecting audio waves that are emitted from the microphone during the recording. It is light portable suitable for microphone stand mounting and can handle microphones of all sizes. You can use the voice isolation shields to create controlled vocal or instrument recording in many situations. You can use either three or five panels with one fixed in each case. The portable sound booth recording studio has a sturdy construction, high density sound absorbing form for great acoustics, and adjustable knobs for easy installations.
Package Included:
5x Insulation board, 1x Supporting stem,
1x Bolt driver, 1x Support rod knob,
1x Allen key, 9x Screw, 2x Shim,
1x Bracket, 4x Bracket screw,
1x 3/8to5/8, 1x 5/8to3/8,
9x Nut, 1x Knob
XTUGA Burner Pro Panels Foldable & Portable Microphone Isolation Shield with Top cover New Design VMI Direct