

Ulanzi VL49 Rechargeable Mini LED Light
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.

Ulanzi VL49 Rechargeable Mini LED Light
Upgrade soft light board based on old models, make supplement light softer and lither, not dazzling.
Built-in 2000mAh Lithium Battery
Charging time is 2 hours, max brightness output up to 120 minutes, min brightness output up to 300 minutes.
CRI Up to 95+
Essential Light Beads, High Color Rendering Index A essential of 49 LED beads, CRI up to 95+, to reduce post-grading work.
Multi Lights Combine
The VL49 LED video light adopts 49 led beads. Supports multi-light assembling.
Expandable Cold Shoes
Designed with 3 cold shoe mounts which allow multiple lights connected to strengthen lighting brightness and to get better lighting effects
Type C charging
With Type-C charging, it can be used while charging, no longer need to worry about the problem of insufficient battery.
Ulanzi VL49 LED Video Light New upgrade, lighter and softer
Upgrade the Soft Light Board to Make the Supplement Light Softer. Upgrade soft light board based on old models, make supplement light softer but brighter, not dazzling. Fits in hot shoe but is a cold shoe device. Can be mounted together to increase light output.
For Selfie/Vlog - For Photography - For Video Conferencing Needs
Specifications:
- Model: Ulanzi VL49
- Weight: 90g
- Material: ABS
- Power: 6W
- Charging port: Type-c
- Battery capacity: 2000mAh
- Color temperature: 5500±200
- Dimension: 7.5cm*6cm*3.1cm
What’s in the box
- 1 x Ulanzi W49 Video Light