Youban Smart Electric Air Fryer for Healthy Cooking VMI
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Xiaomi Authorized reseller Mi Store Philippines has finally brought the compact 2.6L Youban Smart Air Fryer. The new air fryer from Xiaomi offers an Oil-Free Frying cooking experience from a simple and compact design.
It features heating equipment that is combined with a 360-degree high-speed circulation technology that heats the food evenly while extracting its natural oils which Xiaomi claims is healthier.
Features include One-Key operation, Auto-Stop, and Temperature protection.
It features a large 2.6L large capacity non-stick lined compartment with an anti-rust layer.
Lastly, it can be controlled to run from 0 to 30 minutes with a temperature range of 80 to 200 degrees Celsius.
Youban 2208T is an air-fryer that can cook fries, pizza, chicken thighs, and even more without oil at 1350 watts. That is a product that will allow you to cook tasty and healthy fast food at the same time. This device does not use oil during cooking, so the food retains all its useful properties and appetizing appearance. Dishes are cooked using hot air, which evenly roasts all layers of the product. This kitchen assistant has a non-stick coating and temperature control for the frying. Its design will suit every kitchen.
SPECIFICATION
-
Xiaomi
-
China
-
1 Month
-
Supplier Warranty
-
LED Display, Non-Sticky, Temperature Control
-
220V
-
3.8kg
-
1000W
-
2.6L
-
Capacity: 2.6 Liters
-
Voltage: 220volts / 50 hertz
-
Wattage: 1000 watts
Whats in the box
-
1 x Air Fryer (Unit)
-
1 x Manual
