






SJCAM SJ8 Plus 4k 30fps Dual Screen Wifi Action Camera
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
SJCAM SJ8 Plus
Most action cameras have the typical rectangular design and the SJCAM SJ8 Plus is no different.
It has a dimension of 63×41×29 mm / 2.5×1.6×1.1″ and weighs only 85 g / 3.0 oz. The camera is made out of average quality plastic that has a smooth finish. In terms of the design, it’s exactly the same as the SJ8 Pro model.
Whether you're recording running, biking, flying, driving, or boating videos, the black SJ8 Plus 4K Action Camera from SJCAM features a waterproof case, a touchscreen, and gyro stabilization to capture sharp, high-quality footage no matter what the scene.
The lightweight plastic body weighs only a few ounces and features a Sony IMX117 CMOS sensor with a Novatek NT96683 chipset.
Battery:
Another item all SJ8 series cameras have in common, a removable 1200 mAh battery. Battery capacity was increased compared to SJ7 Star (1000 mAh) but still be a bit lower compared to YI 4K+ (1400 mAh) and similar compared to GoPro Hero6 (1120 mAh)
Product details of SJCAM SJ8 Plus 4k 30fps Dual Screen Wifi Action Camera with FREE SJCAM Monopod and Battery NTK96683 and IMX117 sensor, up to 4K 30fps video resolution, 12MP ( 4000 x 3000 ) camera resolution
Main screen: 2.33 inch, 720 x 480 resolution, 370PPI, ultra HD IPS touch screen, front screen: 0.96 inch 128 x 64, OLED display 7G aspherical lens, 170 degrees wide angle
Car mode video: support car ignition camera automatically boot and start recording, camera off after the fire 15 seconds off Support up to 128GB micro SD card Support RF 2.4G remote control ( remote control needs to be purchased separately )
Supports multilingual systems: English / French / German / Spanish / Italian / Portuguese / Simplified Chinese / Japanese / Traditional Chinese / Russian / Korean / Polish / Czech / Slovak / Hungarian / Danish / Dutch / Turkish / Th
VIDEO QUALITY
The SJCAM SJ8 Plus has a SONY IMX117 sensor that’s paired up with the Novatek NT96683 chipset. It allows the user to record 4K resolution videos at up to 30 fps. It has the new standard for mid range action cameras. It’s enough to produce smooth 4K videos. Unless the user is planning to later display them in slow motion. For that, the user can record Full HD 1080p videos at 120 fps.