







SJCAM C100 Action Camera
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Enter SJCAM’s smallest camera to date, the C100. This tiny camera that can be attached to almost everything frees the user from the limits.
You’re in charge. Whatever you can think of, this mighty-yet-tiny recording device is the perfect companion (or accomplice, for those stunts and pranks you’ve been secretly planning for some time now, just don’t put the blame on us for anything). About as small as the size of your thumb, you can almost feel the excitement going on inside waiting to be released.
Waterproof about 30 meters. This product can be shot in the water with a waterproof case, especially for users who love swimming. surfing and other water activities.
The C100 is an exciting new camera from SJCAM featuring a miniature form-factor that takes all your adventures and transform them into action-sequence masterpieces. Unleash your creativity through this budget-friendly camera as it fits right into every angle you can think of.
C100
✔️For Apps Such as Instagram & TikTok
✔️Capture/Share 1 to15-Minute Short Clips
✔️1080p30 HD Video with Audio, 15MP Photos
✔️Magnetic, Neck Strap, Clip, Adhesives
✔️98' Waterproof Case
✔️iOS/Android App with Editing Tools
✔️Use for Live Streaming & Video Chats
✔️microSD Card Slot Additional Features
✔️Capture images in portrait or landscape mode
✔️3+ hours of continuous 1080p30 video recording with Wi-Fi turned off, 2+ hours with Wi-Fi on
✔️Photo modes: normal and continuous
✔️Video modes: normal, interval recording, and car mode
✔️2.4 GHz Wi-Fi
✔️Small file size, H.265 video compression
In the Box??
- SJCAM C100
- Waterproof Case
- Back Clip
- Frame Mount
- Base Mount
- Attachment Screw
- Neck Strap
- Curved Adhesive Mount
- Flat Adhesive Mount
- USB Cable
- Sticker