Removu RM-M1+A1 Wireless Microphone and Receiver for GoPro Hero4 Hero3 Hero3
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
INSTA360 ACE / ACE PRO ACCESORIES
Unlock mounting freedom.
- Switch it up.
Easily switch between portrait and landscape shots and capture in full 9:16 or 16:9 footage.
- Stable and secure, easy to dismount.
Quickly change between shooting orientations with the two quick-release mount ports.
- Lightweight and portable.
The all-aluminum alloy body weighs only 28g (0.98 oz), allowing creators to change shooting orientation without dismounting
the camera
- Fully accessible.
The charging port and microphones are fully accessible when mounted on the battery side.
Battery Key Features:
* High-capacity 1650mAh battery for extended shooting
* Fast charging support for quick power boosts
* Durable and lightweight design
* Compatible with Insta360 Ace and Ace Pro cameras
Product Specifications:
Battery Capacity 1650mAh Normal Charging Time 70 minutes Fast Charging Duration 46 minutes
(Battery supports 30W PD fast charging when paired with the Ace Pro. 22 to 80%, 46 to full charge.)
Operating Temperature -4°F to 104ºF (-20°C to 40°C)
Charging Ambient Temperature 32°F - 104°F (0°C - 40°C)
Compatible Products Insta360 Ace Pro & Ace Battery
Working Temperature 0ºF - 104°F (0°C - 40°C)
Charging Time 53 minutes (with 12V/3A power adapter and 1650mAh battery)
FAST CHARGING HUB
Key Features:
Quickly charge up to three batteries at the same time
Intelligent charging management system with overcharge protection
Includes: 1× Ace Pro & Ace Fast Charge Hub, 1× USB Type-C Cable
Product Specifications:
Brand: Insta360
Model: Ace Pro & Ace Power Accessories
Battery capacity: 1650mAh
Normal charging time: 70 minutes
Fast Charge Duration: 46 minutes (Battery supports 30W PD fast charging when paired with the Ace Pro. 22 to 80%, 46 to full charge.)
Working Temperature: 0ºF - 104°F (0°C - 40°C)
Charging Time: 53 minutes (with 12V/3A power adapter and 1650mAh battery)
Charging Port: USB Type-C
MIC ADAPTER
* Allows you to connect a microphone to your Insta360 Ace or Ace Pro camera
* Type-C and 3.5mm audio ports for charging and audio input
* Compact and lightweight design Product Specifications:
Column Specification Brand Insta360 Model Ace Pro & Ace Mic Adapter Material Plastic (PC) Dimensions 28.2 x 28.2 x 18.2 mm (1.1 x 1.1 x 0.7 in) Weight 7 g (0.04 oz) Compatibility Insta360 Ace, Insta360 Ace Pro
DIVE CASE
Waterproof to 197ft (60m).
Glass lens for better image quality.
Sliding buckle design to keep the camera safe and secure.
REMOVU M1 Waterproof Bluetooth Microphone
The incredible REMOVU M1 Waterproof Bluetooth Microphone uses the latest Bluetooth technology to enable GoPro users to record and add high quality sound to video, at a distance of up to 40 meters away from the GoPro, without any delay. The M1 can record sound even in wet conditions, and it comes with a waterproof housing that records sound even underwater. The special material used to cover the mic holes prevents water penetration but lets in sound without distortion. The versatile REMOVU A1 Audio Pack will pair perfectly with the REMOVU M1 to record rich and crisp sound, and it will also connect with 3rd party Bluetooth Microphones. The A1 Audio Pack fits perfectly into standard GoPro BacPac housing, so you won't need to carry around extra housing for the A1. This is the ultimate accessory for the GoPro enthusiast!
Plus A1 DLSR Kit that can record your voice clearly.
About this item
- This device fits GoPro HERO3, HERO3 plus and HERO4 only. NOT for HERO 5 and later models.
- Maximum distance is about 40 Yards depending on environment.
- Powered by included Lithium battery, and runs more than 6 hours.
- Fits perfectly into standard GoPro BacPac housing, thus no additional investment is required if you already have BacPac housing.
- What's Included: M1 Mic, A1 Receiver, A1 USB Connector (attached to A1 receiver on opposite side of power switch), a USB Charging cable, Waterproof housing for M1 Mic, Wind guard for M1 Mic, Clip and Connector for GoPro mounts, User manual.
- Compatible with most GoPro cameras: GoPro Hero 3, GoPro Hero 3+, GoPro Hero 4.
- For use with your existing model.
- Bluetooth 4.0 technology.
- Allows you to record high-quality audio from a distance.
- Water-resistant design.
- Protects against moisture damage. IP67 rated.
- Wearable and mountable.
- Attach the microphone to your body or a GoPro mount.
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.
