KOSPET Tank M3 Ultra Smartwatch Special Edition
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Customer Reviews
Na-receive ko na yung item. Super happy ako kasi legit Kospet Tank M3 Ultra talaga. Matibay at maganda yung box. Thanks, seller!
No doubt, authentic seller to! Ang bilis ng shipping at ang ganda ng packaging. Secured talaga ang watch. Will order again!
Na-test ko na yung GPS habang nag-trail run ako. Super accurate ng tracking niya. Ganda ng dual-band GPS, hindi ako naligaw!
Akala ko fake, pero nung dumating, okay naman. May mga kasama pang extra strap at screen protector.
Sobrang solid ng build quality. Mukhang matibay talaga. Ang ganda rin ng screen, ang vibrant ng colors. Paborito ko yung stainless steel strap!
KOSPET Tank M3 Ultra Smartwatch – Rugged, Powerful, and Built for Adventure
The KOSPET Tank M3 Ultra is a military-grade rugged smartwatch designed for outdoor enthusiasts, athletes, and professionals who demand durability, precision, and advanced smart features. With its 1.96” AMOLED display, dual-band GPS, 5ATM waterproofing, and Bluetooth calling, this smartwatch is built to perform in extreme environments while keeping you connected and tracking your fitness.
Brighter, Tougher, Mightier.
KOSPET TANK M3 ULTRA guarantees a view to savor with its 1.96-inch large AMOLED display sitting atop its elaborately engineered stainless steel unibody. Made from the highly damage-resistant Corning® Gorilla® Glass 3, its screen features 9H hardness that resists deep scratches.
Long Battery Life
Hits a 50% charge in 45 minutes, and lasts up to 12 to 15 days for daily use, or longer than 50 days in standby mode on a full charge.
Robustness Way Ahead of the Curve
Arm yourself with a MIL-STD-810H-certified smartwatch such as KOSPET TANK M3 ULTRA, whatever your preference for spending time exploring natural wonders – from the vast open savannas to the dark, deep caves.
The Next Leap in Fitness
Keep your outdoor workouts on track with KOSPET TANK M3 ULTRA that accurately maps out routes, and measures distance, average stride length, calorie consumption, and so forth. Enter the compatible KOSPET FIT App for more insights to stride towards a healthier, more active lifestyle.
Time to Move On Up
With over 170 sports modes, KOSPET TANK M3 ULTRA caters to a wide array of sports interests, whether you are fond of ball games such as soccer and basketball, or individual sports like surfing and skiing.
Swim Like a Pro
Take your swimming efficiency to new heights with KOSPET TANK M3 ULTRA, by tracking your SWOLF score (the sum of the time for one pool length and the number of strokes for that length), together with other key metrics gathered while swimming.
Advanced Sleep Monitoring
As you fall into a gentle slumber, KOSPET TANK M3 ULTRA turns into a holistic sleep monitor that dissects your sleep quality based on duration and sleep stages (awake, light sleep, deep sleep, and REM), not to mention daytime nap tracking enabled by the smartwatch.
Stay Connected, Stay Powered
Effortlessly handle calls and music on the go with Bluetooth connectivity, whether you’re working out or tackling chores. Plus, enjoy the freedom of a long-lasting battery—days of use or weeks on standby, all with just a quick charge.
Specifications:
- Display: 1.96” AMOLED touchscreen, 410×502 resolution, Corning Gorilla Glass 3
- Processor: ATS3085L
- Memory: 256M NOR (for system storage, watch faces, and fitness data)
- Battery: 480mAh lithium-ion, 15 days of daily use, up to 50 days standby
- Water Resistance: 5ATM & IP69K, supports diving up to 50m
- GPS & Navigation: Dual-band GPS (L1+L5), supports 6 satellite positioning systems
- Sensors: Heart rate (VC9202+VP60 A2), 3-axis acceleration (STK8325), compass, barometric altimeter
- Connectivity: Bluetooth V5.3 for calls and data sync
- Sports & Health Monitoring: 170+ sports modes, heart rate, SpO2, sleep tracking, blood pressure monitoring
- AI Features: AI voice assistant, smart notifications, Bluetooth calling
- Compatibility: Android 5.1+ / iOS 10.0+
Why Choose the KOSPET Tank M3 Ultra?
- Best for Outdoor & Adventure Enthusiasts: Rugged, waterproof, and GPS-ready.
- Ideal for Athletes & Fitness Lovers: Tracks 170+ sports, real-time health monitoring.
- Perfect for Everyday Use: Stylish yet tough, long battery life, and Bluetooth calling.
Order Now and Take Your Adventures to the Next Level!
