KOSPET T3 Ultra Military Smartwatch by VMIDirect
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Original KOSPET T3 Ultra Smartwatch
Steel Strap for Men, GPS, 1.46" AMOLED Display, 100M Waterproof, Rugged Military Bluetooth Call Answer Dial, Sport Fitness Tracker, 60 Days Battery Life Watches, Heavy Duty Smart Watch for Android iPhone VMI Direct.
About this item
Military Grade Standard:
KOSPET TANK T3 Ultra smart watch is designed according to military standards, having passed 15 military grade tests, including temperature, high altitude and low pressure, dust, salt spray, and liquid contamination. The rugged smart watch for men is not only sturdy, but also embodies strength and resilience. Suitable for all outdoor sports and harsh working environments.
UNIBODY STAINLESS STEEL & GORILLA GLASS:
KOSPET T3 Ultra men's smart watch with monocoque stainless steel metal case features 3rd generation 3.5cm Corning Gorilla 9H dual layer glass screen. The overall sporty charm and casual aesthetic make it highly resistant to scratches, drops and polishing. It remains insensitive to any kind of wear and tear, falls or collisions in everyday life.
Extra Large 480mAh Battery:
TANK T3 Ultra Smart Watch features 100% pure cobalt battery up to 480mAh (military grade), twice the performance and lifespan of traditional smartwatches. With the latest ultra energy-saving AI algorithm, this sports watch has excellent battery life: up to 16 days in smartwatch mode, up to 42 hours in GPS mode, and up to 14 days in power saving mode.
5ATM Waterproof & Professional Swimming Mode:
This waterproof smart watch adopts a fully enclosed metal body, which can be easily submerged in 50m deep water, and can easily achieve 5ATM dynamic waterproof and IP69K static waterproof, whether it is swimming and diving, surfing can wear it with peace of mind. Built-in SWOLF professional swimming mode, informative data recording and professional data analysis ability, it is a good partner for athletes.
6 Smart Recognition Sports:
Exclusive intelligent recognition mode, a collection of walking, running, cycling, elliptical and other six sports, no need to do manually, when you exercise, automatically recognize your sport and activate exercise monitoring. With over 170 built-in sports modes covering various activities such as running, cycling, skateboarding, skiing, climbing, boxing and more. We provide professional sports monitoring for all your hobbies.
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Smart Dual Chip Powerful Processor: The inclusion of two smart chips in the watch greatly improves the processing speed by 200% and reduces power consumption by 50%, resulting in a smoother user experience and extended battery life. AI Voice Assistant & Calls - With the advanced voice assistant of the smart watch, you can easily issue commands through voice control. This feature is especially useful when driving, jogging or other activities.
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Multifunctional T3 Ultra Fitness Watch: With sleep tracker, heart rate, blood oxygen monitor and all-day calories. It also offers convenient features such as remote photo capture, music control, alarm clock, calculator, sedentary reminder, weather forecast, stopwatch, etc., making it complete and convenient for daily use.
Specifications
Brand: KOSPET
Colour Map: T3U Black
Operating System: Compatible with Android and iOS
Standing Screen Display Size: 1.43 Inches
Connection: Bluetooth
Special Features: Built-in GPS, Compass, AI Voice Assistant, Health & Sports Monitor, Rugged Military Design, 60 Day Battery Life and Bluetooth Answer and Call
Compatible Device: Smartphone
Rechargeable Battery: Yes
